Director, Customer Partner – Portfolio

🕒 May 15

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🔴 Lead

👔 Director

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Kyndryl

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Responsible for driving profitable growth leading with a consultative approach and Kyndryl Consult • Responsible for lead generation through to closure, driving new scope and value, and minimizing erosion in our ongoing business and renewals • Ensure account profitability, leading operating margin improvement of existing business while generating profitable growth • Increase utilization and billability of resources assigned to their account • Generate opportunities, drives through to closure, and expands existing work into larger scope and new capabilities • Own account P&L, drives customer satisfaction, and ensures account compliance by acting with integrity • Collaborate with other sales team members to ensure a seamless account management process

🎯 Requirements

• 10+ years of experience managing sales process end-to-end • 5+ years of experience running account P&L $10M+ • Deep knowledge of business and technology trends and industry best practices • Proven experience with revenue growth, cost, profitability, trends, and risks • Open-minded and empathetic approach in relationships with customers • May be required to travel up to 50% Midwest based with preferred location Chicago/Detroit

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Employee learning programs