Mid Country Machinery, LLC
Social Impact • Education • Wellness
Mid Country Machinery, LLC is a company that specializes in providing spiritual life coaching, personal development programs, and various resources aimed at holistic healing and self-improvement. Founded by Laura Malina Seiler, it offers a range of products including journals, e-books, meditation guides, and online courses, all designed to empower individuals to unlock their spiritual potential and live fulfilling lives. The company is also committed to social impact and sustainability, supporting various charitable initiatives and maintaining eco-friendly practices.
51 - 200 employees
Founded 1997
🌍 Social Impact
📚 Education
🧘 Wellness
Customer Support Specialist, Technical Background
Job not on LinkedIn
4 days ago
🗣️🇩🇪 German Required
Mid Country Machinery, LLC
Social Impact • Education • Wellness
Mid Country Machinery, LLC is a company that specializes in providing spiritual life coaching, personal development programs, and various resources aimed at holistic healing and self-improvement. Founded by Laura Malina Seiler, it offers a range of products including journals, e-books, meditation guides, and online courses, all designed to empower individuals to unlock their spiritual potential and live fulfilling lives. The company is also committed to social impact and sustainability, supporting various charitable initiatives and maintaining eco-friendly practices.
51 - 200 employees
Founded 1997
🌍 Social Impact
📚 Education
🧘 Wellness
📋 Description
• Technical point of contact in the Customer Happiness team • Support customers via email using Zendesk • Handle technical inquiries and perform troubleshooting and error analysis • Develop and optimize solution processes • Responsible for Zendesk administration and system maintenance • Analyze tickets and support trends
🎯 Requirements
• Relevant experience in support • Ideally experience with ticketing systems such as Zendesk • Technical affinity and willingness to learn • Strong problem-solving skills • Independent and structured working style • Strong communication skills and a service-minded attitude • Process- and quality-focused • Team player with cross-functional collaboration skills
🏖️ Benefits
• Remote work and flexible working hours • Trust-based environment and work–life balance • Unique team events • Opportunities for personal and spiritual development
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