Commerce Engagement Manager

September 19

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Lazer Technologies

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eCommerce • Fintech • SaaS

Lazer Technologies is a company specializing in building world-class digital products, with a strong focus on engineering within the Shopify ecosystem. They collaborate with a wide range of clients, including many startup companies that have raised significant funds, to deliver high-quality engineering solutions efficiently and effectively. The company prides itself on its ability to simplify complex projects, adhere to timelines, and immerse itself within client teams to ensure success.

51 - 200 employees

🛍️ eCommerce

💳 Fintech

☁️ SaaS

📋 Description

• Lead discovery and solutioning conversations with inbound and qualified outbound Shopify commerce leads. • Ask the right business + technical questions to uncover real needs, not just surface asks. • Collaborate with BD, Solutions Architects, and Delivery teams to craft tailored proposals. • Help prospects navigate trade-offs and choose smarter approaches to achieving their goals. • Act as the primary point of contact for clients from pre-sale through engagement kickoff. • Build strong relationships through responsive, thoughtful communication (text, call, Slack, whatever it takes). • Develop account roadmaps and identify new opportunities to expand our work together. • Position Lazer as a strategic partner, not just a vendor. • Ensure seamless handoff and knowledge transfer from pre-sales into delivery. • Align closely with Solutions and Delivery leaders to unblock teams and set projects up for success. • Proactively flag risks, manage expectations, and keep both clients and teams accountable. • Contribute to refining our engagement model and raising the bar for client service.

🎯 Requirements

• Experience in solutions consulting, technical sales, or agency client services. • Strong understanding of the Shopify ecosystem (apps, integrations, migrations, and enterprise needs). • Excellent communication skills — equally comfortable in informal client chats or structured presentations. • Highly organized, detail-oriented, and proactive in follow-through. • Comfortable in a consultative, non-transactional sales role. • Prior experience at a Shopify partner, commerce agency, or consultancy. • Hands-on Shopify product strategy or implementation background. • Experience growing accounts and spotting long-term opportunities. • Familiarity with digital product strategy and commerce innovation.

🏖️ Benefits

• Work From Anywhere: Choose your workspace — all you need is strong wifi and a passion for building! • Work / Life Balance: We believe in our team’s ability to have it all; a great career, and time to unplug and live…you know...life. • Employee Care: We provide full benefits (healthcare, dental, vision) for our employees (401k for our US employees) • Unlimited PTO: Everyone needs a break. Take at least 15 days off a year, and more if you need—just be cool about it and keep the team in mind. • Regular Team Retreat: Join us for a week of team bonding at amazing destinations. Recent trips include the Dominican Republic, Cancun, and Hawaii — plus ones welcome. • Competitive compensation • Company vacations • Regular events • True Ownership: Everyone ships code and has real autonomy with minimal meetings. • Continuous Learning: Be part of a team of senior engineers and designers who love learning and knowledge sharing.