Technical Account Manager

Job not on LinkedIn

🕒 February 25

🏄 California, New York – Remote

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💵 $138.5k - $165.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

🦅 H1B Visa Sponsor

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Logo of Lead

Lead

51 - 200 employees

Founded 1928

🏦 Banking

💳 Fintech

🤝 B2B

🔥 Funding within the last year

💰 $70M Series B - Lead on 2025-09

Banking • Fintech • B2B

Lead is a fintech-focused bank that provides Banking-as-a-Service (BaaS) and a partner platform to help fintech founders and businesses embed banking capabilities. The company offers FDIC-insured accounts, lending, transfers, and card products, and emphasizes technology-driven, founder-friendly solutions and APIs to enable partners to scale. Headquartered in Kansas City with multiple U. S. offices, Lead positions itself as a bank that moves at the speed of fintech and partners closely with fintech companies and startups.

📋 Description

• Deeply understand the partner’s business goals and product structure • Lead technical implementations of new partners and serve as the key technical contact as they integrate with Lead. • Partner with product/engineering, program management, legal/compliance/risk, accounting, and other teams for tasks related to partner onboarding • Define internal processes to streamline partner onboarding • Build product examples, documentation, and other critical resources in order for external and internal parties to operate more effectively and efficiently. • Successfully manage a number of engagements concurrently • Effectively manage escalations, scope change, and implementation of projects or programs including monitoring project quality, timeline, risk, and performance • Inform partners of our product development roadmap with concrete examples, while setting appropriate expectations • Be an integral part of building out this function from 0 to 1 defining culture, processes, and identity.

🎯 Requirements

• 3-5 years of hands-on solution architecture, data integration, partner delivery experience • Ability to understand, visualize, and document the client’s product construct and how they map to our internal data models used for processing cards, transactions, and loans. • Excellent knowledge of SFTP, APIs, and related standards such as HTTP, REST, SOAP, and OAuth • Proven ability to present technical solutions effectively to diverse stakeholder groups • Experience managing projects with multiple requirements and agendas while maintaining holistic plans and driving to agreed upon schedule • Outstanding communication and problem-solving skills, customer focus, and results orientation • Knowledge of financial services and the fintech ecosystem and desire to learn changing trends across, especially as it relates to legal, compliance, underwriting, and risk management.

🏖️ Benefits

• Competitive compensation, including opportunities for equity grants, based on experience, geographic location, and role • Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA • Paid parental leave • Flexible vacation policy, including PTO and paid holidays • A fun and challenging team environment in a dynamic industry with ample opportunities for career growth

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