Account Manager, Customer Success

🕒 July 24

🏄 California, Colorado, +6 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🎰 Nevada – Remote 🗽 New York – Remote 🦀 Maryland – Remote ⚓ Rhode Island – Remote ☕ Washington – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

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LeadVenture™

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

LeadVenture™ is a company that provides a range of technology platforms and digital tools designed to enhance the success of dealerships. Their services cater to over 40,000 dealers in industries such as powersports, marine, RV, trailer, outdoor power equipment, agriculture, heavy equipment, heavy truck, tire, service, and non-franchise auto dealerships. LeadVenture offers solutions including customizable websites, inventory and lead management, and automated email marketing to drive sales. Additionally, they connect OEMs with dealers to enhance brand presence and facilitate seamless transactions. Their mission focuses on fueling dealer growth through advanced digital tools and integrations.

📋 Description

• Develop professional relationships with clients • Guide clients in enhancing their dealership's online presence • Maintain customer relationships and build value • Promote and sell additional marketing and add-on website services • Conduct monthly reporting calls with clients • Manage accounts focusing on revenue growth and retention • Assess and monitor website and marketing services • Work with Site Production Team for client onboarding • Handle incoming customer comments and ensure resolution • Keep records of customer interactions and process accounts • Identify retention risks and work to eliminate them • Update job knowledge through educational opportunities

🎯 Requirements

• 2+ years of Customer Service experience • 1+ year of Digital Marketing experience preferred • Experience working with a CRM preferred • Excellent Time management and Organizational skills • Strong Communication and Interpersonal Skills • Adaptable, Energetic, Team-Player Attitude • Ability to type 45 wpm • Ability to multitask efficiently • Proficient in Microsoft Word, Excel, and Outlook with a working knowledge of Google Apps • Strong technical aptitude and ability to learn quickly • Demonstrated ability to work effectively in a mixed mode (onsite, remote or hybrid) environment

🏖️ Benefits

• Equal employment opportunities (EEO) for all employees and applicants • Training and development opportunities