Senior Business Analyst

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2 days ago

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Lean Tech

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B2B • Recruitment • SaaS

Lean Tech is a staff augmentation company that specializes in offering businesses the talent and support they need through a proven nearshore and offshore model. The company helps in establishing remote satellite offices in Latin America and the Philippines, building mission-critical teams across various business functions such as operations, technology, marketing, and sales. Lean Tech focuses on workforce optimization, providing tailored solutions to align people, processes, and technology to enhance customer experiences while minimizing costs. The company also emphasizes social impact by engaging in corporate social responsibility initiatives.

501 - 1000 employees

🤝 B2B

🎯 Recruiter

☁️ SaaS

📋 Description

• Gather, document, and analyze business requirements to support project goals and objectives. • Collaborate with stakeholders to identify needs, clarify objectives, and translate requirements into functional specifications. • Conduct data analysis to identify trends, measure project success, and support decision-making processes. • Create process flow diagrams, use cases, acceptance criteria, and user stories to illustrate requirements. • Facilitate meetings, workshops, and discussions to gather input from stakeholders and team members. • Participate in Sprint planning sessions and manage tier two support tickets, focusing on resolving feature issues and coordinating changes with vendors. • Assist in testing phases by validating requirements and ensuring alignment with business needs. • Prepare and present reports on project progress, performance metrics, and recommendations for improvements.

🎯 Requirements

• Strong experience with business process analysis and documentation. • Familiarity with requirements gathering and project management tools, such as Jira or Confluence. • Strong understanding of business modeling, workflow diagrams, and data flowcharts. • Excellent analytical and problem-solving skills, with attention to detail. • Advanced level in English communication skills. • Proficiency in using data analysis tools and techniques such as SQL for data extraction and manipulation. • Familiarity with data visualization tools like Tableau or Power BI. • Understanding of Agile methodologies and experience in Agile teams. • Knowledge of CRM or ERP systems. • Bachelor’s degree in Business, Information Technology, or a related field, or equivalent work experience. • 3-5 years of experience in business analysis or a related field.

🏖️ Benefits

• Professional development opportunities with international customers • Collaborative work environment • Career path and mentorship programs