Sales Engineer

September 5

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Level AI

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Artificial Intelligence • SaaS • Enterprise

Level AI is a company specializing in artificial intelligence solutions aimed at enhancing customer experience and operational efficiency. It offers a comprehensive suite of tools designed for contact centers, including automated quality assurance, real-time agent assistance, and customer interaction analytics powered by generative AI. Level AI's solutions help businesses uncover insights from customer interactions, optimize contact center operations, and empower agents through AI-driven coaching and feedback. Trusted by leading companies across various sectors, Level AI focuses on transforming service and contact center teams into drivers of competitive advantage and growth.

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

💰 $20M Series B on 2022-03

📋 Description

• Delivering polished, in depth product demos to prospects • Leading product evaluations, demonstrating attainment of success criteria for prospects • Working cross functionally, with engineering to influence product roadmap, features, and reporting bugs • Use deep product knowledge, and general tech understanding, to be consultative and devise solutions to customer problems • Be able to explain complex data analytics and AI topics to people • Empower prospect employees to champion and advocate for our solution • Work on cutting-edge AI technologies and play a high-impact role shaping AI-driven enterprise applications • Collaborate with cross-functional teams and interact directly with customers and prospects to drive adoption and feedback

🎯 Requirements

• 7+ years of experience in an enterprise environment with Sales Engineering, Consulting, or other technical customer-facing roles • Strong understanding of SaaS solutions and web app fundamentals • Strong business acumen, and polished presentation skills, with an aptitude for explaining complex technical concepts to laypeople • Experience with data analytics tools and methodologies • Basic Familiarity with ML and AI concepts • Eager to learn, try new things, and take calculated risks • Data-driven, a process-oriented individual who can point to ways you’ve upleveled the product/process and people in your professional experience past • Desire to work in a dynamic startup where your input is desired to help craft our offerings and how we interact with clients

🏖️ Benefits

• Compensation: We offer market-competitive compensation, based on the skill set and aptitude of the candidate. • Vacation/PTO • Medical • Vision • 401k • Dental