Principal Service Designer, Aging Parents

October 31

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Life360

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B2C • Safety • Telecommunications

Life360 is a leading family safety app that offers a comprehensive suite of services for location and digital safety. With Life360, users can effortlessly share their location, track their phones, and manage driving safety measures, including crash detection and 24/7 roadside assistance. The app includes features for digital safety, such as identity theft protection and SOS alerts, ensuring protection and prevention for each family member. Life360's plans, which include free, Gold, and Platinum options, are designed to accommodate various needs, offering peace of mind with advanced safety and coordination tools. The app is trusted by millions of users and is highly rated on app stores for its efficiency and reliability in connecting family members and ensuring their safety.

201 - 500 employees

Founded 2008

👥 B2C

📡 Telecommunications

💰 Post-IPO Equity on 2022-11

📋 Description

• Define and design connected family experiences spanning mobile, and device touchpoints from onboarding to daily use. • Translate complex human and technical systems into intuitive, delightful journeys for both aging parents and their adult children. • Collaborate with product, research, and engineering partners to identify and deliver high-value service opportunities. • Lead hands-on UI/UX design across Life360’s platforms, from concept to launch. • Create elegant, accessible, and emotionally resonant interfaces that embody simplicity and trust. • Prototype rapidly, using AI-assisted tools and interactive frameworks—to bring service concepts to life. • Use AI to accelerate research synthesis, ideation, and iteration. • Explore how AI-driven personalization can make the Life360 experience more adaptive and human-centered for older adults. • Collaborate with data science and engineering to visualize and test data-informed service models. • Develop design frameworks, service blueprints, and interaction models that clarify complexity and foster cohesion across the ecosystem. • Partner with design systems teams to ensure scalable, inclusive design patterns across product teams. • Inspire and guide designers across Life360 by modeling exceptional craft, strategic thinking, and cross-functional collaboration. • Influence roadmap decisions by articulating the 'why' behind design—grounded in insight and elevated through storytelling. • Champion design excellence, experimentation, and AI fluency within the team and broader company.

🎯 Requirements

• 10+ years designing consumer-facing mobile products (hardware and software, a plus), with experience bridging service design and UI/UX. • A portfolio that demonstrates mastery in both journey orchestration and interface craft from strategy to shipped work. • Experience designing for complex, human-centered ecosystems, ideally involving care, health, or family connection. • Proven ability to prototype and iterate rapidly using AI-enhanced design tools and/or data-driven workflows. • Strong systems thinking and communication skills, able to align cross-functional partners and executive stakeholders. • Collaborative, curious, and optimistic, a designer who sees every challenge as an opportunity to create clarity and meaning.

🏖️ Benefits

• Competitive pay and benefits • Medical, dental, vision, life and disability insurance plans (100% paid for employees) • 401(k) plan with company matching program • Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being • Flexible PTO, 13 company-wide days off throughout the year • Winter and Summer Weeklong Synchronized Company Shutdowns • Learning & Development programs • Equipment, tools, and reimbursement support for a productive remote environment • Free Life360 Platinum Membership for your preferred circle • Free Tile Products