Director, Business Operations – Product & Technology

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

⚙️ Business Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Lightspeed Commerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

☁️ SaaS

🛒 Retail

SaaS • Retail

Lightspeed Commerce is a cloud-based point-of-sale (POS) and payments SaaS platform that powers in-person and online commerce for retailers, restaurants, golf facilities and wholesalers. It provides omnichannel POS, inventory management, eCommerce, payments and reconciliation, workforce and payroll, analytics/insights (including Lightspeed AI), hardware integrations, capital/funding, and wholesale tools (NuORDER). Lightspeed emphasizes scalable, customizable systems for multi-location businesses and reports supporting ~150,000 customer locations worldwide.

📋 Description

• Design and continuously improve annual and quarterly planning processes • Build and evolve executive operating mechanisms, including portfolio reviews, business reviews, and leadership cadences • Identify opportunities to simplify and improve collaboration among Product, Engineering, and Design • Translate strategy into investment plans, measurable outcomes, and portfolio visibility • Develop executive dashboards and business insights connecting investments to customer value, execution progress, and business performance • Partner with Finance on financial planning, budgeting, workforce planning, and investment transparency • Establish operating relationships with Finance, GTM, People, Legal, Corporate Communications, and other cross-functional partners • Create planning interlocks and feedback loops to improve alignment, transparency, and execution • Communicate Product & Technology investments, rationale, and delivered outcomes • Build, coach, and develop a high-performing Business Operations team • Foster continuous improvement, curiosity, and operational excellence

🎯 Requirements

• Experience designing or significantly evolving operating models, planning processes, or business operating mechanisms • Experience leading organizations through operational change • Experience building executive operating rhythms that drive decisions • Experience connecting strategy, portfolio planning, financial planning, and workforce planning • Strong executive communication and business insight skills • Ability to influence senior leaders and build trusted cross-functional partnerships • Fluency in English as a working language is required • Applicants must disclose any criminal convictions • Criminal record checks are part of the hiring process

🏖️ Benefits

• A flexible work environment • Flexible paid time off and remote work policies • Equity options • Contributions to your pension plan • Training opportunities • Health and wellness credit • Time off to volunteer and give back to your community • Interest groups, employee-led networks, social committees, and sponsored sports teams • Computer purchase program to get your personal Macbook • Enhanced parental leave • Continuous learning opportunities • Global mobility • Benefits designed to support employees