Linden Lab
201 - 500 employees
Founded 1999
🎮 Gaming
🥽 AR/VR
👥 B2C
💰 $11M Series B - Linden Lab on 2006-03
Gaming • AR/VR • B2C
Linden Lab is Linden Research, Inc. , the company best known for operating Second Life — a long-running, user-driven 3D virtual world and online social platform. The company provides a persistent virtual environment where users create, trade, and monetize user-generated content and interact via avatars; it maintains policies for intellectual property, privacy, and content moderation. Linden Lab’s core business centers on running and supporting an online virtual world platform and its virtual economy.
Land Support Specialist
Job not on LinkedIn
🕒 6 days ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Linden Lab
201 - 500 employees
Founded 1999
🎮 Gaming
🥽 AR/VR
👥 B2C
💰 $11M Series B - Linden Lab on 2006-03
Gaming • AR/VR • B2C
Linden Lab is Linden Research, Inc. , the company best known for operating Second Life — a long-running, user-driven 3D virtual world and online social platform. The company provides a persistent virtual environment where users create, trade, and monetize user-generated content and interact via avatars; it maintains policies for intellectual property, privacy, and content moderation. Linden Lab’s core business centers on running and supporting an online virtual world platform and its virtual economy.
📋 Description
• Deliver exceptional support to Second Life’s highest-value customers • Use various communication channels (phone, live chat, ticketed support) • Resolve issues and foster long-term customer success and engagement • Analyze support interactions and feedback to improve processes • Maintain high customer satisfaction and handle 50+ interactions per day • Resolve customer complaints and issues diplomatically
🎯 Requirements
• Extensive experience as a Second Life resident and advanced knowledge of the platform • At least six months of experience in a Customer Success or Customer Support role • A service-oriented mindset and passion for customer support • Exceptional verbal communication skills • The ability to multitask under pressure • Patience, empathy, and a commitment to understanding each customer's unique needs • Curiosity about AI technologies • Flexibility to work weekends, evenings, and holidays as business needs require.
🏖️ Benefits
• Comprehensive medical, dental, vision, and 401(k) plans
Apply NowSimilar Jobs
🕒 6 days ago
Customer Service Representative supporting AVMA Professional Liability policyholders by addressing inquiries and resolving issues related to coverage, claims, and billing. Collaborating with the team for customer satisfaction and retention.
🕒 6 days ago
Customer Support Agent troubleshooting complex Smart Building issues in a remote capacity for RealPage. Collaboration with engineering teams, ensuring timely resolutions and customer satisfaction.
🇺🇸 United States – Remote
💵 $19 - $33 / hour
💰 $18.6M Post-IPO Equity - RealPage on 2022-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🕒 6 days ago
Sales Support Specialist providing administrative, operational, and customer support for outside sales team. Engaging with dealerships to enhance customer experiences in automotive retail.
🕒 6 days ago
Support Operations Agent providing client support through multiple channels like phone and email. Resolving issues quickly and accurately while ensuring a professional communication standard.
🇺🇸 United States – Remote
💵 $26 - $31 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
🕒 6 days ago
Customer Service Representative handling inquiries related to USPTO website and MyUSPTO account issues. Providing assistance through calls, emails, and transferring customers as needed.
🇺🇸 United States – Remote
💵 $18 - $19 / hour
⏰ Full Time
🟢 Junior
💝 Customer Support
🚫👨🎓 No degree required
