Clinical Solutions Consultant

🕒 July 17

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $70.6k - $80.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Lingraphica

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

Healthcare • Consulting • Healthcare Insurance

Lingraphica is a company that provides advanced augmentative and alternative communication (AAC) devices and applications designed to help individuals with communication challenges. Their products include devices like TouchTalk, TouchTalk Plus, and MiniTalk, which facilitate communication and speech improvement. Lingraphica also offers therapy apps for conditions like aphasia and other communication impairments, providing resources like educational webinars and clinical guides. With extensive insurance coverage, they ensure accessibility and support for users and caregivers to try and utilize their devices effectively. The company aims to empower users to improve their quality of life through enhanced communication abilities.

📋 Description

• Partners with customers, care partners, SLPs, and referral sources throughout the AAC evaluation and acquisition process • Conducts clinical consultations to assess communication needs and recommend appropriate AAC solutions • Applies consultative sales techniques to guide customer decision-making and advance opportunities through the customer journey • Collaborates with SLPs to facilitate completion of evaluations, device recommendations, and required clinical documentation • Collects, reviews, and manages required paperwork to support timely progression through the acquisition process • Builds and maintains strong professional relationships that support customer satisfaction and business growth • Maintains accurate customer records and documentation within company systems • Collaborates with cross-functional teams to ensure a consistent customer experience and resolve barriers impacting customer success • Represents Lingraphica through professional engagement, educational opportunities, conferences, and other customer-facing events as needed • Meets established performance expectations related to customer engagement, pipeline progression, documentation quality, and business outcomes • Participates in continuous learning and process improvement initiatives • May be required to perform other duties as assigned

🎯 Requirements

• Master's Degree in Speech-Language Pathology • Current Speech-Language Pathologist license • 3+ years of experience working with adults with complex communication needs • Demonstrated ability to build relationships and communicate effectively with customers, caregivers, healthcare professionals, and internal partners • Strong clinical reasoning, organizational, problem-solving, and time management skills • Ability to manage multiple priorities in a fast-paced, customer-focused environment • Ability and willingness to travel within the U.S. (including airline travel) up to 2 times per year for in-person team and all-company meetings with possible additional travel (approximately 2–3 times annually) for conferences and events as needed

🏖️ Benefits

• Comprehensive benefits package • Bilingual differential when applicable