Solutions Engineer, Pre-Sales

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August 14

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LiveKit

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API • Artificial Intelligence • Telecommunications

LiveKit is a platform designed to facilitate real-time AI and multimedia communications. It enables the instantaneous transmission of audio and video between language models (LLMs) and users, creating real-time multimodal experiences. LiveKit provides tools for developing voice AI, robotics, and livestreaming applications, with ultra-low latency and high resilience. It supports integration with telephony networks, simulating human conversation with advanced features like interruption handling and turn-taking cue detection. The platform is geared towards developers, offering SDK support across all major platforms, allowing applications to be deployed and scaled efficiently. LiveKit is open-source under Apache 2. 0 and offers robust security measures, including end-to-end encryption and compliance with GDPR, SOC2 Type 2, CCPA, and HIPAA.

11 - 50 employees

Founded 2020

🔌 API

🤖 Artificial Intelligence

📡 Telecommunications

💰 Venture Round on 2022-09

📋 Description

• LiveKit is seeking a Sales Engineer to bridge the gap between our technical platform and the customers who build on top of it. • This role is perfect for someone who can go deep on technical concepts, while also building trust and clarity in customer conversations. • You’ll work closely with Account Executives, Product, and Engineering to help prospects understand our capabilities, design solutions that fit their needs, and guide them through successful adoption. • You’ll be the go-to technical expert during the sales process—someone who can whiteboard architectures, prototype integrations, and translate complex requirements into clear, actionable steps. • Your mission: make it easy and exciting for customers to build real-time audio/video applications with LiveKit. • Partner with Sales to qualify opportunities, understand customer goals, and scope technical solutions. • Deliver technical presentations, demos, and workshops that clearly communicate LiveKit’s value. • Collaborate with prospects to design architectures for scalable, performant real-time applications. • Build prototype integrations or sample code to accelerate evaluation cycles. • Serve as a trusted advisor—helping customers navigate SDKs, APIs, infrastructure choices, and best practices. • Capture customer feedback and influence product roadmaps alongside Product and Engineering. • Maintain a deep, evolving understanding of LiveKit’s platform and the real-time communications ecosystem. • Support Account Executives in technical proposal writing, RFP responses, and proof-of-concepts. • Provide post-sale handoffs to Customer Success and Solutions Engineering for smooth onboarding.

🎯 Requirements

• Experience with customer-facing roles and the ability to build credibility and trust quickly. • Proficient in one or more programming languages (Go, python ideally) • Familiar with deploying agents, basic understanding of how client SDK development, APIs, and cloud architectures. • 5+ years of experience in sales engineering, solutions architecture, or field development engineer at a B2B SaaS, infrastructure company or B2D (business to developer) . • Excellent communicator—able to translate technical concepts for both deeply technical and business-oriented audiences. • Comfortable running live demos and technical workshops. • Self-starter who thrives in fast-paced, low-process environments. • Strong collaboration skills—you can work seamlessly with sales, product, and engineering teams.

🏖️ Benefits

• An opportunity to build something truly impactful to the world • Contribute to open source alongside world-class engineers • Competitive salary and equity package • Health, dental, and vision benefits • Flexible vacation policy