Ad Operations Specialist, Client Success

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🕒 5 days ago

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LocaliQ

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📣 Marketing

☁️ SaaS

🤝 B2B

Marketing • SaaS • B2B

LocaliQ is a digital marketing platform and services provider that helps businesses grow leads, revenue, and online visibility through data-backed, multi-channel marketing solutions. LocaliQ offers paid advertising (search, display, video, social), SEO, website and listings management, targeted email marketing, landing pages, AI-powered lead management (Dash), reporting and analytics, and managed local marketing expertise across many verticals and multi-location businesses. The company targets small-to-medium businesses and agencies with an all-in-one platform and professional services; site metrics indicate large scale: 283M leads generated, $15. 9B total revenue attributed, 142M hours saved, and 512K+ businesses served.

📋 Description

• Assist with detailed client history reports, billing inquiries and rate requests as needed. • Manage insertion orders utilizing financial systems across multiple markets. • Communicate specs, inventory, availability, and deadlines to the Sales team, in addition, provide market specific information, such as date options, zoning options, special sections, etc. • Own the process of receiving, modifying and uploading creative assets including communication between client, sales and designers. • Work closely with sales executives to order multiple campaign tactics within deadlines and expected SLAs. • Communicate specs and collect creative assets and materials from clients. • Works as the liaison between the customer, account managers, account executives and designers in developing high-quality creative assets. • Communicates with customers on all ad production matters, including but not limited to deadlines, material needs, ad copy, proofs and corrections. • Generates clear layouts, provides style examples and assembles needed materials. Review design quality and proofs to ensure quality and accuracy.

🎯 Requirements

• Strong communication and interpersonal skills. • Ability to effectively communicate with customers and team members. • Possesses strong organizational skills, ability to manage multiple tasks, prioritize effectively and meet deadlines. • Proficiency in Microsoft Office, including Excel, Outlook, and Word. • Adobe suite or graphic design experience is a plus.