D365 Engagement Manager

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Long View Systems

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

IT Services • Data Management • Cloud Computing • Cybersecurity • Enterprise Software

Long View Systems is a technology company with a focus on empowering modern workplaces, optimizing data insights, and enhancing cloud infrastructure for future-facing businesses. They offer services in business transformation, data modernization, managed cloud solutions, and network advancements such as SD-WAN and SASE. Long View Systems also specializes in digital defense strategies to navigate cybersecurity challenges, and provides licensing and procurement services to manage technology spend. The company prides itself on putting people first, supporting workforce empowerment, and celebrating a strong partnership history with major technology providers like Cisco and Microsoft.

📋 Description

• Build and maintain trusted advisor relationships with client stakeholders. • Lead executive and steering committee meetings. • Understand client business objectives and align solutions to strategic priorities. • Manage stakeholder expectations and drive customer satisfaction. • Oversee a portfolio of Dynamics 365 implementation and transformation programs from initiation through deployment. • Ensure scope, schedule, budget, quality, and risk objectives are achieved. • Coordinate activities across business, functional, technical, and project teams. • Facilitate issue resolution and decision-making processes. • Collaborate with Solution Architects and Delivery Leads to ensure successful solution execution. • Monitor project health, risks, dependencies, and resource requirements. • Ensure adherence to delivery methodologies, governance standards, and best practices. • Support change management and organizational adoption initiatives. • Identify opportunities for additional services and business value realization. • Support account planning, opportunity development, and proposal activities. • Participate in discovery workshops, assessments, and executive presentations. • Contribute to revenue growth and client retention strategies. • Monitor engagement profitability, forecasts, and resource utilization. • Manage contract compliance, scope management, and change requests. • Ensure achievement of financial and operational objectives.

🎯 Requirements

• 10+ years of experience in ERP/CRM delivery, including 5+ years leading D365 F&O and/or CE programs • Demonstrated success managing enterprise-scale Dynamics 365 implementations ($1M+) • Strong understanding of financials, supply chain, sales, service, and/or customer experience domains • Exceptional client-facing and executive communication skills • Deep knowledge of the Microsoft Dynamics 365 platform, Power Platform, and related ISVs • Program Management with multiple lane / department delivery • Experience in a consulting environment or a similar fast-paced industry • An analytical mind and creative problem-solving ability • Exceptional communication skills • Knowledge of change and problem management, and the ability to anticipate risks • Ability to build relationships and foster trust with stakeholders, project teams and project leaders • Strong team-oriented mindset with the proven ability to lead on complex IT projects

🏖️ Benefits

• Great people and culture • Comprehensive benefits plan • Career Growth – Permanent staff positions, paid training, career life planning, and relocation and travel opportunities • Interesting Work – Be part of exciting projects while accessing all the latest technologies • Flexible Environment – A workplace that values the importance of flexibility for personal/professional growth, happiness, and wellness