Product Marketing Manager

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October 17

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Lorikeet

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AI • B2B • Customer Support

Lorikeet is an AI support agent that enhances customer service interactions by seamlessly integrating with a company's existing systems and workflows. It specializes in handling both simple and complex customer queries, allowing it to follow established standard operating procedures (SOPs) just like a human agent. This results in improved response times and customer satisfaction. Lorikeet's technology is designed to provide human-level conversation quality, meeting the demands of varying customer interactions without sacrificing effectiveness.

11 - 50 employees

Founded 2023

🤝 B2B

📋 Description

• Craft positioning, messaging, and feature storytelling that differentiates Lorikeet in every conversation • Design and execute go-to-market strategies for product feature launches • Partner with engineering and product to ensure we build what wins in the market • Collaborate with content and growth to deliver the right message to the right buyer at every stage including via paid and organic channels • Build sales enablement tools that accelerate deal cycles e.g. pitch decks, customer case studies, battle cards, and objection handling frameworks • Lead customer research to sharpen our value proposition and messaging strategy

🎯 Requirements

• 5+ years experience in B2B product marketing in high growth SaaS • Experience or interest in customer experience transformation and agentic AI • Strong product marketing fundamentals including positioning, messaging, go-to-market strategy, and campaign execution are essential. • Track record of impactful feature launches, communicating complex features to different audience segments in a non-PLG context • Demonstrated impact translating product messaging to campaigns that drive user acquisition and retention • Strong analytical skills for measuring and optimizing campaign performance.

🏖️ Benefits

• Warm, mature, flexible culture. • High pay, high expectations, high performance. • No nonsense recruitment process.