Senior IT Manager

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October 17

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Lumivero

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SaaS • Data Analytics • Enterprise

Lumivero is a company that specializes in data analytics and risk management solutions, utilizing both qualitative and quantitative methods. Their software suite includes tools like NVivo for qualitative data analysis, @RISK for risk analysis through Monte Carlo simulations, and XLSTAT for statistical analysis and forecasting. Lumivero serves a wide range of industries, providing solutions for data aggregation, analysis, presentation, and reporting. They focus on empowering users to create insights and make data-driven decisions through their centralized MyLumivero platform, offering various features to streamline data handling, enhance collaboration, and facilitate decision-making processes.

201 - 500 employees

☁️ SaaS

🏢 Enterprise

📋 Description

• Lead IT support operations, ensuring timely, proactive, and high-quality assistance for all employees. • Oversee and implement IT projects, including system rollouts, upgrades, and process improvements. • Manage IT integration efforts during organizational changes, such as mergers or departmental consolidations. • Define, track, and report on IT performance metrics to assess service quality, efficiency, and user satisfaction. • Collaborate with business leaders to ensure IT initiatives support overall organizational strategy.

🎯 Requirements

• Associate or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience. • Proven experience managing IT teams, including technical support functions. • Strong understanding of IT infrastructure, cloud-based tools, security best practices, and collaboration platforms. • Leadership and team development skills, with experience mentoring IT staff. • Data-driven mindset with experience defining and reporting performance metrics. • Effective communication skills, able to explain technical topics to non-technical stakeholders.

🏖️ Benefits

• Annual base salary is up to 60,000 USD depending on qualifications. • An annual performance-based bonus to recognize personal excellence. • Annual tech stipend to get what you need to do your best work. • Flexible, remote first work environment and a diverse, global team. • Opportunities for career advancement as Lumivero grows.