Associate Product Manager

November 26

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LWSA

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eCommerce • SaaS • Enterprise

LWSA is a pioneering company in digital solutions, providing an extensive ecosystem of services that supports businesses at every stage of their online journey. Specializing in e-commerce, marketplace integrations, ERP management, and digital presence enhancement, LWSA aims to empower entrepreneurs and developers by facilitating their digital transformation. With a commitment to innovative technology and customer-centric solutions, LWSA supports diverse business needs, including logistics, financial services, and customer engagement, positioning itself as a key player in the digital economy.

1001 - 5000 employees

Founded 1998

🛍️ eCommerce

☁️ SaaS

🏢 Enterprise

📋 Description

• Develop a deep understanding of internal needs and our customers through research, data analysis and interviews, with a focus on backoffice operations and the ERP ecosystem. • Specify and refine product initiatives related to internal processes, such as subscription payment strategies, user onboarding, and support for the tax team. • Define, prioritize and track product goals focused on operational efficiency, compliance and service quality for both internal and external ERP users. • Serve as the point of contact between involved areas (product, engineering, finance, tax, and support), ensuring clear and fluid communication. • Act as a facilitator to ensure clear communication between the team and stakeholders, minimizing gaps in understanding. • Test and monitor the performance of released features, ensure their adoption, and analyze impact using relevant metrics.

🎯 Requirements

• Experience with ERP-focused products and/or B2B SaaS. • Hands-on experience managing the full product lifecycle — from conception to launch and post-go-live follow-up. • Genuine interest in understanding and improving internal processes, including payments, user management and tax routines. • Ability to analyze complex problems and propose solutions that balance user experience and operational efficiency. • Ability to work with both technical and non-technical teams, keeping everyone aligned on product priorities. • Strong communication (written and verbal) and synthesis skills, especially for interactions with non-technical stakeholders. • Proactivity, sense of ownership and autonomy to work in a dynamic environment. • Good understanding of the software development lifecycle and agile practices. • Minimum of 3 years of experience with ERP or B2B SaaS. • Knowledge of tax routines (issuing invoices, statutory filings, etc.). • Familiarity with integrations between ERP and external platforms (such as payment gateways, e-commerce platforms or accounting services).

🏖️ Benefits

• Health insurance • Dental insurance • Meal allowance or food voucher • Childcare assistance • Home office allowance • Profit-sharing program (PPR) • Birthday day off • Life insurance • Wellhub • Férias&Co (travel benefit) • Zenklub (psychotherapy/nutritional counseling) • 6-month maternity leave and 20 days paternity leave • Flexible working hours • Education assistance and language support