Clinical Consultant

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September 12

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Lyra Health

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Healthcare Insurance • SaaS • HR Tech

Lyra Health is a mental health company that partners with organizations to deliver comprehensive and effective global workforce mental health benefits. By providing evidence-based mental health care, Lyra Health boosts employee well-being and drives business impact. Their platform offers high-quality mental health support through a global network of professionals, utilizing AI matching technology to connect members quickly with suitable providers. Lyra Health serves families, couples, adults, and children, offering support for diverse mental health needs. Their programs aim to improve employee health, productivity, and reduce healthcare costs while providing a seamless member experience.

501 - 1000 employees

Founded 2015

⚕️ Healthcare Insurance

☁️ SaaS

👥 HR Tech

💰 $235M Series F on 2022-01

📋 Description

• Manage all clinical intakes via phone and chat platform. • Ability to provide online counselling to service users if required. • Manager all clinical cases that are referred to provider network. • Manage all network queries, invoices, and support requirements. • Must be able to engage with service users and customer manager, providing all levels of clinical support and care. • This is a fully remote role; Hours: Standard Australia business hours 9:00AM - 5:00PM.

🎯 Requirements

• MA Degree in Psychology or Equivalent Qualification. • More than 3 years clinical experience and preferably in the EAP/Mental Health field. • Registration with the appropriate Psychological Boards in Australia (Psychological Board of Australia (PsyBA); Australian Counselling Association (ACA) or the Counselling Federation of Australia (PACFA)). • Fluent in English (written and spoken). • Good clinical and client services acumen. • Must demonstrate good understanding of various psychological and mental health issues. • Excellent IT and computer skills. • Ability to handle complex clinical cases as well as risk. • Must demonstrate good understanding of the mental health field in Australia / New Zealand. • Good time management. • Hard working, flexible and driven. • Must be a team player.