Senior Project Manager, Quantitative

November 26

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M3 USA

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Healthcare Insurance • Pharmaceuticals • Recruitment

M3 USA is a company that specializes in providing market research, recruitment, and promotional solutions to the healthcare industry. They focus on connecting healthcare professionals, particularly physicians, with tools and resources that improve the practice of medicine. Through a variety of services, including qualitative and quantitative market research, multi-channel promotion, healthcare recruitment, and clinical trials, M3 USA supports the life sciences industry by enabling healthcare professionals to stay informed and provide optimal care. A subsidiary of M3 Inc. , M3 USA is engaged with leading pharmaceutical companies and offers extensive research capabilities across Europe and the U. S. They are known for their data-driven intelligence and their efforts in building networks within the healthcare community.

201 - 500 employees

Founded 2000

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🎯 Recruiter

📋 Description

• Manage international quantitative market research projects through entire project life cycle including: Project specifications review, project setup, resource planning, fieldwork and timelines planning • Coordination of project kick-off meetings to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities • Coordination of programming, translations, overlays, and testing, ensuring quality standards and timelines are met • Project launch execution and analysis, with detailed feedback to clients with a solution approach • Fieldwork management, delivering timely and high-quality client updates, proactively managing and monitoring project recruitment to ensure smooth and timely delivery via maximisation of internal sample, custom recruitment and partner onboarding, controlling project budget, and achieving project financial goals • Ensure market research participants have a positive project experience by following sampling practices, ensuring incentive approvals and project queries are handled in timely manner • Provide to client the agreed deliverables within expected timelines and quality • Meet billing deadlines and goals, ensuring high adherence to internal processes • Offering excellent client service ensuring the client satisfaction with the project progress and delivery • Responsible for guiding and leading junior staff assigned to support and work on projects managed by the Senior Project Manager • Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution. • Partner with Sales and Client Service teams to address issues and/or make recommendations to improve performance on market research studies. • Support the execution client service improvement plans on allocated accounts, ensuring collaboration with sales and other members of the team, and providing a consistent and solution-oriented approach across each touch point of the client journey • Assisting with training of any new team members, as well as the training needs of current employees.

🎯 Requirements

• Bachelor's Degree or equivalent work experience • Must have 2-3 years’ experience in market research project management, preferably in healthcare • Must have experience working on full-service projects that include programming element • Be a self-motivated individual with exceptional time management, organizational skills and attention to detail. • Able to work well under pressure and meet deadlines. • Have exceptional written and verbal communication skills. • Have strong Microsoft Office skills, including Excel, Outlook, and Word. • Have well-developed analytical and problem-solving skills. • Have the ability to work autonomously and in a team environment to successfully meet departmental objectives. • Have the ability to manage multiple online research projects accurately and on time in a fast-paced environment where moving deadlines and other changes often occur in real time.

🏖️ Benefits

• Paid time off • Flexible working hours • Professional development opportunities