
Cybersecurity • SaaS • Enterprise
Magna5 is a leading provider of IT services, offering a comprehensive range of solutions including managed IT services, cybersecurity, and cloud hosting. With a national presence and strategic acquisitions like ThreatAdvice, they enhance their cybersecurity expertise and broaden their service offerings. Magna5 focuses on delivering IT consulting, compliance readiness, and multilayered security services to businesses across the U. S. , particularly in financial services and healthcare sectors. They are recognized for robust solutions that ensure businesses' operations are secure, compliant, and efficient.
51 - 200 employees
Founded 2001
🔒 Cybersecurity
☁️ SaaS
🏢 Enterprise
October 31

Cybersecurity • SaaS • Enterprise
Magna5 is a leading provider of IT services, offering a comprehensive range of solutions including managed IT services, cybersecurity, and cloud hosting. With a national presence and strategic acquisitions like ThreatAdvice, they enhance their cybersecurity expertise and broaden their service offerings. Magna5 focuses on delivering IT consulting, compliance readiness, and multilayered security services to businesses across the U. S. , particularly in financial services and healthcare sectors. They are recognized for robust solutions that ensure businesses' operations are secure, compliant, and efficient.
51 - 200 employees
Founded 2001
🔒 Cybersecurity
☁️ SaaS
🏢 Enterprise
• Implement and deliver on project scopes while working closely with the project management team • Drive best practice deliveries for project solutions • Interact with clients using professionalism and promptness • Jointly solve problems through collaboration with team members. • Must provide quality customer service skills in all forms of communication. • Collaborate with other technicians on escalated customer support requests • Document resolutions and build knowledge base articles • Take proactive measures on incidents to help prevent further issues • Troubleshoot advanced problems with a high-level overview of client environments • Engage in continued certification training to improve their skillset.
• Formal education preferred Associates/Bachelor’s degree or technical equivalent. • Relevant and significant industry experience in Information Technology may provide as a substitute for the education requirement. • Industry certifications including Microsoft, VMware, Azure, or AWS certifications recommended. • Minimum of 5 years' experience administering/supporting the following technologies relevant to systems engineering: Exchange, Microsoft Office 365, Hybrid Solutions and Migration, SPAM Filters *highly preferred M365 Tenant Migrations with Avepoint Hosted and Cloud Solutions • Azure & AWS VDI Virtualization including VMware and Hyper-V • Storage and RAID concepts • Active Directory: Group Policy, Sites & Services, DNS, DFS, Certificate Chains • Windows Server and Linux (Ubuntu, CentOS, Red Hat) • Windows ATP Defender
• 100% permanently remote position • Extensive paid time off including paid holidays and float holidays • Highly competitive and flexible medical, dental, and vision benefits plans to suit your needs • 401(k) with generous employer match • Tailored Life and Disability insurance plans • Full reimbursement for approved professional certification and career enriching opportunities • Monthly mobile phone plan and internet service stipend
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