Bilingual Operations Administrator

22 hours ago

Apply Now

Receive Emails with Similar Jobs

Manulife

WebsiteLinkedInAll Job Openings

Finance • Insurance • Healthcare Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

10,000+ employees

Founded 1887

💸 Finance

⚕️ Healthcare Insurance

💰 $1.2G Post-IPO Debt on 2023-03

📋 Description

• Responsible for email support, member plan set-up, processing requests and administration of existing business, financial adjustments/calculation and billing of premium and policyholder support • Receive death notifications, set-up life claims and provide administrative support to the Life Claims Assessor • Provide clerical support to the team & other daily administration duties • Handle emails from members and our policyholder • Prepare and submit policyholder notifications • Co-ordinate requirements / supports among operation teams • Support in ad-hoc projects or related tasks

🎯 Requirements

• Bilingual (French & English) is required • Previous life insurance administration experience would be beneficial • Stellar customer service and skills that demonstrate integrity • Excellent listening and interpersonal skills • Exceptional time management and organizational skills • Strong data analysis, decision-making ability with a real passion for solving problems • Superior attention to detail • Ability to take initiative and demonstrate good judgement • Solid collaboration skills with the ability to work autonomously • Demonstrated proficiency in MS Word, MS Excel, MS Access

🏖️ Benefits

• health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage • adoption/surrogacy and wellness benefits • employee/family assistance plans • various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) • financial education and counseling resources • generous paid time off program (holidays, vacation, personal, and sick days)