Salesforce Product Owner

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November 20

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MARGO

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Artificial Intelligence • Fintech • Digital Transformation

MARGO is a digital consulting firm specializing in high-complexity IT missions across various sectors. As data, AI, and digital experts, MARGO partners with ambitious clients to drive progress through digital transformation. With a focus on industries such as finance, insurance, energy, and technology, MARGO provides expertise in artificial intelligence, cloud transformation, data architecture, and software engineering.

201 - 500 employees

Founded 2005

🤖 Artificial Intelligence

💳 Fintech

📋 Description

• Partner with business teams to gather, analyze, and document business and functional requirements. • Act as a liaison between stakeholders, Salesforce developers, and technical architects to ensure alignment. • Own and refine user stories, acceptance criteria, and business process flows using tools such as Jira and Confluence. • Write clear, structured user stories following the format: “As a [role], I want to [action], so that I can [outcome].” • Facilitate requirement reviews and acceptance with business users. • Create, manage, and prioritize the product backlog, ensuring it reflects the product vision and evolving business needs. • Collaborate with cross-functional teams (analysts, developers, QA) to deliver high-quality solutions on time and within budget. • Provide hands-on Salesforce configuration support and testing; support UAT planning and execution. • Lead RUN activities for Service Cloud, Sales Cloud, and Media Cloud, ensuring tickets are properly managed, refined, and allocated. • Work closely with offshore teams (primarily India), ensuring effective communication, priority alignment, and high-quality delivery. • Drive continuous improvement initiatives and propose enhancements aligned with business goals. • Maintain strong knowledge of Salesforce Media Cloud, Salesforce Industries (Vlocity), and relevant declarative capabilities. • Support data quality initiatives and create reports/dashboards that meet stakeholder needs. • Stay up to date on Salesforce releases and recommend relevant improvements.

🎯 Requirements

• 5+ years of experience as a Salesforce Business Analyst, Functional Consultant, or Product Owner. • Strong understanding of the Salesforce platform, particularly Sales, Service Cloud, Vlocity (Salesforce industries) and declarative configuration. • Demonstrated experience translating complex business requirements into scalable Salesforce solutions. • Salesforce Administrator and App Builder certifications • Excellent communication, documentation, and stakeholder-management skills. • Experience working with agile methodologies. • Proven experience working with offshore teams (preferably India), with strong coordination and prioritization abilities.