Program Manager – Channel

🕒 July 21

⛷️ Utah – Remote

⛷️ Utah – Remote

💵 $80k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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MarketStar

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1988

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

MarketStar is a company that provides comprehensive growth-focused solutions, emphasizing demand generation, digital marketing, customer success, and revenue operations. They work in B2B contexts to drive business growth by optimizing sales pipelines, partner channels, and customer relationships. MarketStar utilizes advanced technologies and data-driven strategies to enhance customer retention and increase revenue through tech stack optimization, automation, and strategic planning. They boast significant achievements in partner-driven revenue expansion and customer success in various industry segments.

📋 Description

• Maintain leadership, program effectiveness, and team productivity through consistent coaching, performance management, and sales enablement. • Protect and grow existing business by proactively driving team performance, sales strategies, and partner engagement plans. • Lead a channel-focused sales program supporting distributors, value-added resellers, technology partners, and partner account teams. • Develop and execute strategies that improve partner activation, pipeline creation, account mapping, opportunity progression, and revenue attainment. • Ensure the team achieves client sales targets on a weekly, monthly, quarterly, and annual basis. • Partner with client stakeholders to align on program priorities, KPI expectations, sales plays, enablement needs, and performance improvement plans. • Identify market trends, channel best practices, partner ecosystem opportunities, and operational efficiencies to optimize program strategy and execution. • Support sales motions related to VoIP, UCaaS, cloud communications, collaboration tools, telecom services, or related technology solutions. • Drive adoption of sales process discipline, including account planning, partner segmentation, lead follow-up, pipeline hygiene, forecasting, and performance reporting. • Oversee administration of MarketStar programs, policies, procedures, and practices. • Use Salesforce.com and analytics reporting to manage quality, productivity, pipeline performance, partner activity, and success against client goals. • Translate client expectations into clear team priorities, coaching plans, reporting cadences, and operational actions. • Build strong working relationships across internal operations, recruiting, training, reporting, client success, and sales leadership teams.

🎯 Requirements

• Experience in sales leadership, account management leadership, channel sales, partner management, or technology sales program management. • Experience working with or supporting channel partners such as distributors, resellers, VARs, MSPs, technology partners, or partner account teams. • Familiarity with VoIP, UCaaS, telecom, cloud communications, SaaS, IT services, collaboration platforms, or related B2B technology solutions. • Ability to understand partner sales motions, including account mapping, territory planning, pipeline development, partner enablement, and opportunity management. • Strong understanding of sales operations, forecasting, performance reporting, client management, and revenue accountability. • Experience with accounting, sales, finance, and human resources processes and procedures. • Ability to organize, coordinate, and direct projects across multiple stakeholders and competing priorities. • Excellent verbal and written communication skills, with the ability to communicate clearly with clients, partners, executives, and front-line sales teams. • Ability to present concepts, program updates, performance insights, and strategic recommendations to various audiences. • Ability to learn quickly, adapt to changing client needs, and excel in a team-oriented environment. • Strong coaching mindset with the ability to develop team members, reinforce process discipline, and build a culture of accountability and continuous improvement. • Salesforce.com experience or experience using comparable CRM and reporting tools preferred.

🏖️ Benefits

• Structured learning and career development programs • Mental health program • Generous Paid Time Off policy • Paid medical leave • Child/Dependent care reimbursement • Education reimbursement • 401k match, hardship loan program, access to financial wellness advisor • Comprehensive healthcare coverage including medical, dental, and vision