Senior Account Manager

🕒 August 7

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

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Marqeta

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

💼 Consulting

📦 Logistics

💳 Fintech

💰 Post-IPO Equity on 2021-06

Consulting • Logistics • Fintech

Marqeta is a leading modern card issuing platform that empowers businesses to integrate comprehensive credit and payment solutions seamlessly into their processes. Specializing in debit, credit, prepaid, and virtual cards, Marqeta provides dynamic spend controls, Just-in-Time (JIT) funding, and ensures compliance and risk management. The platform supports digital wallets, tokenization, and embedded finance, catering to industries such as digital banking, expense management, and on-demand services. With its open APIs, Marqeta facilitates the creation and management of card products, offering scalability and flexibility for enterprises ranging from startups to global companies.

📋 Description

• Serve as the primary point of contact for day-to-day operations and ongoing needs of a large global strategic account • Work with cross-functional teams to ensure seamless execution, proactive communication, and high-quality client service • Build strong working relationships across the customer’s organization • Identify opportunities to improve processes and drive incremental growth • Partner internally to deliver effective, timely solutions • Stay aligned with evolving customer business priorities to optimize daily operations and support long-term account success • Create and execute strategic account plans • Grow and scale strategic or enterprise accounts • Manage global customers with multi-region stakeholders • Cross-sell and upsell, identifying new revenue streams based on customer needs • Partner with banking operations teams and external banking partners to drive critical submissions to completion • Participate in business reviews and use data-driven strategies to make informed decisions

🎯 Requirements

• 5+ years of Global Enterprise Account Management experience in the payments industry • Strong interpersonal, verbal, presentation, written, and email communication skills • Track record of creating and executing strategic account plans • Strong grasp of industry trends and competitive landscape • Familiarity and first-hand knowledge in fintech, banking, or payments • Positive attitude, team player, adaptability, and resourcefulness • Technical aptitude and ability to understand and explain complex technical concepts straightforwardly • Experience or familiarity with high-growth fintechs and financial services companies • Card issuing and processing experience • Proven experience growing and scaling strategic or enterprise accounts • Proven track record managing global customers with multi-region stakeholders • Proven track record of cross-selling and upselling and identifying new revenue streams • Experience partnering with banking operations teams and external banking partners • Experience participating in business reviews and using data-driven strategies

🏖️ Benefits

• Multiple health insurance options • Flexible time off – take what you need • Retirement savings program with company contribution and after tax contributions • Equity in a publicly-traded company and an Employee Stock Purchase Program • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave • Free therapy sessions, financial and professional coaching, and legal advice • Monthly stipend to support our remote work model • Annual “development dollars” to support our people growth and development • Variable compensation based on individual performance and immediate team performance, with a 70/30 OTE split