Senior Site Reliability Engineer

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October 9

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Masabi

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Transport • SaaS

Masabi is a company revolutionizing fare payments and public transportation systems through its Fare Payments-as-a-Service model. It offers the Justride Platform, an enterprise-ready, cloud-native solution designed to facilitate seamless integration with various transit networks. Masabi provides contactless ticketing solutions, enabling smooth, connected journeys while reducing costs for agencies and operators. By leveraging smart card, mobile ticketing, and open payment systems, Masabi enhances the passenger experience, fosters sustainable cities, and powers a connected transit ecosystem that emphasizes Mobility-as-a-Service (MaaS).

201 - 500 employees

Founded 2007

🚗 Transport

☁️ SaaS

💰 Venture Round on 2022-03

📋 Description

• Design and manage infrastructure using Terraform and CloudFormation • Build and evolve CI/CD pipelines that support fast, safe, and frequent deployments • Automate manual tasks to reduce operational load and enable faster delivery • Help expand our infrastructure globally, scaling up new environments with care • Define and maintain SLIs, SLOs, and alerting strategies aligned with user experience • Implement monitoring solutions that give us clear, early signals during incidents • Lead capacity planning and performance tuning as our systems and teams grow • Identify opportunities to improve architecture for resilience and cost-effectiveness • Lead or contribute to incident response, root cause analysis, and post-incident reviews • Design and maintain disaster recovery and failover strategies • Partner with compliance and security teams to meet frameworks like SOC 2 and PCI • Collaborate with engineers, architects, and product teams to embed SRE practices from the start • Mentor others in areas like observability, incident readiness, and infrastructure-as-code • Document systems and processes clearly to support learning and long-term success • Partake of the on-call rotation, shared with the team and paid on top of salary

🎯 Requirements

• You’ve worked in SRE, platform, or DevOps roles where reliability was business-critical • You’re comfortable designing and operating in AWS, with strong knowledge of cloud architecture and security • You have hands-on experience with Terraform, infrastructure automation, and CI/CD systems • You’ve led or contributed to high-impact projects involving observability, performance, or reliability • You communicate clearly and work well in distributed, async-first teams • You enjoy helping others grow and value a kind, collaborative engineering culture • You take pride in doing things the right way, but you’re pragmatic and focused on impact.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options