Credit and Collections Analyst

Job not on LinkedIn

November 27

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Masco Corporation

WebsiteLinkedInAll Job Openings

Retail

Masco Corporation is a global leader in the design, manufacture, and distribution of branded home improvement and building products. The company enhances consumers' living spaces worldwide through its comprehensive portfolio of products. Masco is dedicated to better living possibilities, focusing on improving homes, the environment, and communities. The organization operates with a strong ethical culture, continuous improvement mindset, and leverages its scale to create long-term shareholder value. Masco is also committed to sustainability and social responsibility, striving to maintain high standards in environmental, social, and governance practices.

10,000+ employees

Founded 1929

🛒 Retail

📋 Description

• Make collection calls and maintain follow-up on customers past due items. • Research customer deductions and pursue repayment from customers if deductions are deemed invalid. • Review, document and prepare (not including keypunching) credit memos as needed. • Establish relationships with customers to help resolve issues in a positive manner. • Work with customers to determine most efficient processes for both customers and Delta Faucet. • Maintain customer profile and customer report card on key accounts using customer portal or other method. • Meet with Customer Analysts on key or problem accounts to share information and discuss ideas. • Maintain customer metrics on assigned accounts when reviewing with Credit Manager. • Process and maintain records as required by law or as needed to ensure integrity required for financial records and auditors. • Work with Rep Agencies and/or Sales Managers to resolve customer issues.

🎯 Requirements

• In path to receive a bachelor’s degree. • Excellent analytical and problem-solving skills. • Sound math skills and a basic understanding of accounting. • Proficiency in Microsoft Office products, especially Word and Excel. • Must be able to manage multiple priorities. • Excellent written and verbal communication skills.

🏖️ Benefits

• Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. • Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. • Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company. • Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.