Senior Manager – Ops-Exports

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November 18

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Mashreq

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Banking • Finance • Fintech

Mashreq is a leading financial institution based in the UAE, offering a wide range of banking services including personal, corporate, and investment banking. The bank focuses on providing innovative financial solutions to its customers and has a strong digital banking presence.

1001 - 5000 employees

Founded 1967

🏦 Banking

💸 Finance

💳 Fintech

📋 Description

• Provide advice and consultation to commercial customers related to Export Finance, Export Payments, Document Checking, Letter of Credit Advising/Confirmation/Transfer, Collections, Risk Participation. • Provide advice and consultation to Product Development Team with respect to Trade Finance activities in accordance with International Practices and ICC Publications/OPM/APPM/Local Rules and Regulations. • Ensure all procedures that are developed comply with Bank Policy and Guidelines. • Review customer complaints and take immediate action to satisfy them. • Ensure MBOs achieved on time. • Exercise due diligence in checking applications particularly for Priority Customers, High value transactions, request for Back to back Letters of Credit/ Red clause letter of credit. • Ensure SLA adherence. All processing should be as per SOP/OPM’s and UCP/ISBP as applicable and approved as Product Program. Charges recovery to be as per the extant guidelines. • Perform sanction checking of relevant parties in documents, checks related to TBML • Handle Commodity Trade Operations documents. • Ensure no unattended reconciliation entries pending in Nostro or Internal accounts on daily basis. • Ensure cross skilling for entire team in at least 2 more products.

🎯 Requirements

• Graduate with thorough and in depth understanding of Trade Finance products and functions. • CDCS/CITF/CTFP certified • Thorough understanding of Swift, Trade Finance and Financial Operating Systems. • General Banking knowledge. • A Minimum of 12-15 years’ experience in Trade Finance. • Strong Communications and interpersonal skills. • Proficiency in MS Office (Word/Excel/PPT) • Attentive to details, strong analytical skills and interpersonal skills • Able to work under pressure, excellent organizational skills and good team player.