
IT Service Management • SaaS • Enterprise
Matrix42 is a leading provider of integrated IT service management (ITSM) solutions, specializing in automating and optimizing IT and enterprise service processes. Their suite of products includes IT asset management, software asset management, endpoint management, and identity governance, all designed to enhance operational efficiency and security within organizations. Matrix42 aims to simplify IT operations, reduce costs, and improve end-user experiences through innovative technologies and intelligent automation.
501 - 1000 employees
☁️ SaaS
🏢 Enterprise
October 22
🗣️🇩🇪 German Required

IT Service Management • SaaS • Enterprise
Matrix42 is a leading provider of integrated IT service management (ITSM) solutions, specializing in automating and optimizing IT and enterprise service processes. Their suite of products includes IT asset management, software asset management, endpoint management, and identity governance, all designed to enhance operational efficiency and security within organizations. Matrix42 aims to simplify IT operations, reduce costs, and improve end-user experiences through innovative technologies and intelligent automation.
501 - 1000 employees
☁️ SaaS
🏢 Enterprise
• A dynamic and stimulating work environment within a forward-thinking company • A supportive and motivated team to guide you through onboarding and professional development • Opportunities for continuous learning and certification to keep your skills current • Modern IT infrastructure and engaging projects where you can showcase your expertise
• A completed education in IT or an equivalent qualification in the field • Proven experience in IT support, help desk, or system administration • Solid knowledge of Windows system administration, Active Directory, and Microsoft 365 • Basic understanding of network administration (e.g., TCP/IP, DNS, DHCP) and foundational IT security principles • Hands-on experience with ticketing systems, troubleshooting, and direct user support • A structured, service-driven approach to work, with the ability to stay organized under pressure • Excellent communication skills and a collaborative mindset—you enjoy working with colleagues across departments • Strong German and English language skills, both written and spoken, to professionally support users and partners.
• Up to 6 additional days off for personal or professional development • One Social Day for you to assist in social settings or attend events that help improve our environment • Bicycle leasing, the contract, and insurance will run through us • The possibility to choose an additional benefit that works for you either a fitness membership, job ticket, retirement plan, or a monetary bonus • Flexible working hours • 30 days of vacation • Remote work is part of everyday life
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