Director, Design

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October 14

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Maze

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SaaS • Productivity • Enterprise

Maze is a user research platform that accelerates the process of gathering and analyzing user insights. It enables companies to efficiently conduct studies, recruit participants, and make data-driven decisions quickly, all within a single platform. Maze offers features like prototype testing, usability studies, and automated reporting, making research faster and more accessible across various stages of development. It caters to a wide range of industries, including financial services, insurance, tech, and software. The platform emphasizes data security and GDPR compliance, offering enterprise-grade features like secure data transmission, access control, and private workspaces. Maze aims to democratize research, allowing teams to collect feedback and insights at the speed of product development, enhancing user experiences through informed decisions.

51 - 200 employees

Founded 2018

☁️ SaaS

⚡ Productivity

🏢 Enterprise

📋 Description

• Lead, mentor, and grow a high-performing team of designers and design managers across product areas. • Define and champion Maze’s design vision, principles, and long-term strategy — with a focus on how design evolves in an AI-powered world. • Shape and evangelize the design culture at Maze, setting the tone for taste, craft, and creative excellence. • Drive the adoption of AI tools and GenAI practices within design workflows — improving creativity, speed, and quality. • Partner with cross-functional leaders to ensure AI is thoughtfully integrated into the Maze user experience, enhancing rather than replacing human insight. • Oversee the evolution of design systems, ensuring they are flexible enough to support AI-driven interfaces and interactions. • Represent design at the leadership level — influencing strategy, shaping priorities, and advocating for user needs. • Contribute hands-on to high-impact initiatives when needed, especially those defining the visual and interaction language of Maze’s AI platform. • Use research, experimentation, and data to inform decisions and measure design’s impact. • Drive recruiting, performance management, and career development across the design org to build a world-class design team.

🎯 Requirements

• 8+ years of product or UX design experience, including 3+ years in design leadership roles. • Proven experience leading and scaling multi-disciplinary design teams. • Demonstrated success influencing product strategy and driving cross-functional alignment. • Strong portfolio of shipped products showing design excellence, innovation, and impact. • Deep understanding of emerging design technologies, particularly AI and GenAI tools that enhance design ideation, prototyping, or user experience. • Experience designing for or within AI-driven products or platforms. • Excellent communication and storytelling skills — able to translate complex AI concepts into clear design principles and experiences. • A strong point of view on taste, craft, and what great design looks like in the AI era. • Empathy for users and a passion for creating intuitive, human-centered experiences. • Comfort with ambiguity and the ability to set direction in fast-changing environments.

🏖️ Benefits

• Health insurance with international coverage, vision, and dental: 100% of the team member premium paid • Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources • Life and Disability Insurance, 100% of the team member premium paid • Flexible time off • Meaningful equity • Company retreats, fully paid for by Maze • New MacBook (laptop), paid for by Maze • Paid Family leave: 16 weeks for birth or adoptive parents • $500/month to be used for dependent health insurance coverage • $1,500 remote work setup fund to ensure you can set up a productive work space • Flexible work schedule where you manage your own working hours • Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more • Virtual social engagements randomly throughout the year • SWAG, we have some really cool swag • Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more