Patient Care Navigator – 6 Month Contract

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $85.3k - $142.1k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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McKesson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1833

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

McKesson is a diversified healthcare leader specializing in pharmaceutical distribution, medical supplies, and healthcare services. Their solutions facilitate patients' access to life-changing therapies, support efficient operations for pharmacies, health systems, and clinics, and address critical issues such as drug shortages through a resilient supply chain. McKesson provides comprehensive services such as pharmacy management software, consulting, and technology solutions for specialty practices, focusing on improving health outcomes and advancing the pharmaceutical industry. They work closely with biopharma companies to enhance medication access, adherence, and commercialization while supporting oncology and biopharma practices through data-driven insights and real-world evidence.

📋 Description

• Serve as the primary point of contact for patients, physicians, and patient support programs • Coordinate reimbursement, access to therapy, patient education, and ongoing care navigation • Collaborate with patient support program coordinators and provide required patient chart and record documentation • Provide clinical and disease-state education to patients, caregivers, physicians, and healthcare professionals • Support funding and reimbursement approval for prescribed therapies • Assist physicians with provincially mandated transitions from originator biologics to biosimilars • Complete special authorization forms, enrollment forms, reimbursement documentation, and program-specific requirements • Provide therapy guidelines, reimbursement criteria, and payer requirements to physicians • Coordinate, document, and track patient services according to established KPIs • Coordinate treatment appointments and medication delivery with internal teams and pharmacies • Report adverse events according to procedures, regulations, and company policies • Evaluate processes and recommend improvements • Administer case management protocols, including monitoring, follow-up, adherence support, therapy disruption monitoring, and provider communication • Cross-train and collaborate with Navigators across therapeutic areas • Serve as a central point of contact for multidisciplinary Immunology patient-care coordination • Provide ongoing patient support, education, consultation, therapy assessments, adherence monitoring, treatment-response monitoring, and dose optimization • Coordinate pre-biologic screening, laboratory testing, tuberculosis screening, imaging, and immunization assessments • Coordinate routine bloodwork, therapeutic drug monitoring, and fecal calprotectin testing • Coordinate therapy changes, dose adjustments, treatment transitions, infusion appointments, and follow-up activities • Participate in therapy-specific training, meetings, conferences, and educational programs • Identify risks and participate in continuous quality improvement initiatives • Maintain accurate documentation in the Maple database and other applicable systems • Maintain compliance with privacy legislation, corporate policies, regulatory requirements, and standard operating procedures

🎯 Requirements

• Bachelor's Degree in Nursing, Pharmacy, or a related healthcare discipline • Experience in Gastroenterology and/or Immunology • Demonstrated ability to build collaborative relationships with patients, physicians, healthcare providers, patient support programs, pharmacies, and internal stakeholders • Self-directed and motivated, with the ability to work independently while contributing effectively as part of a team • Strong problem-solving, organizational, and decision-making skills with the ability to manage multiple priorities • Business acumen and the ability to thrive in a corporate healthcare environment • Excellent clinical assessment and clinical decision-making skills • Experience with biologic therapies and administration • Experience with reimbursement navigation, special authorization processes, funding appeals, and patient access support • Knowledge of public and private reimbursement systems, funding pathways, and payer requirements • Strong analytical skills, including the interpretation of policies, regulations, and reimbursement criteria • Experience in pharmaceutical, healthcare, sales, marketing, or business administration environments is considered an asset • Intermediate proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Teams, Outlook, and Copilot • Experience using patient support program platforms, electronic medical records, and patient management systems • Ability to travel as required, including occasional overnight travel • Ability to work effectively in a dynamic and rapidly changing healthcare environment • Excellent verbal and written communication skills • Strong interpersonal, stakeholder management, and relationship-building skills • Maintain active professional licensure in good standing within the applicable province

🏖️ Benefits

• Competitive compensation package • Annual bonus or long-term incentive opportunities may be offered • Ongoing professional development through training, conferences, and industry engagement • Exposure to advanced therapies and specialty healthcare • Development of expertise in reimbursement, patient access, and navigation services • Experience collaborating with multidisciplinary healthcare teams and industry partners • Opportunity to support complex patient journeys and improve access to therapy • Growth in leadership, stakeholder management, problem-solving, and clinical decision-making skills • Experience working in an innovative, patient-centered healthcare environment focused on improving outcomes and access to care