Team Leader, Case Management Services

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Medavie

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Community Health • Wellness

Medavie is a national health solutions partner dedicated to improving the wellbeing of all Canadians. It integrates benefits management, healthcare delivery, and advanced health solutions, aiming to transform healthcare in Canada with innovative approaches. Medavie also focuses on community health through its foundation, promoting initiatives for accessible and equitable healthcare services.

📋 Description

• Act as the primary resource for your team members in determining direction and procedures for complex claims by providing information, answering questions and requests. • Communicate with different stakeholders in order to effectively manage relationships. • Contribute to department strategic goals by gathering pertinent business, financial, service and operations information; identify and evaluate trends and opportunities and define objectives and evaluate outcomes. • Demonstrate strong analysis and resolve quality and client service problems and identify trends while seeking out operational efficiencies. • Build a stable team through recruiting qualified talent, training employees and providing guidance in career development. • Contribute to the organization’s effectiveness by offering information and opinions at Team Leader meetings and building and maintaining inter- and intradepartmental relationships.

🎯 Requirements

• Post-secondary education in business, medical or rehabilitation management. • Two years or more of people management combined with two to three years of direct work experience in Life and Disability insurance. • Insurance designation (LOMA or other) will be considered an asset. • Bilingualism in French and English is required. • English proficiency is required to perform the duties of the role, which include daily collaboration with teams and partners outside Québec who operate primarily in English.

🏖️ Benefits

• Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day. • 100% employer-matched Defined Contribution Pension Plan • Annual Incentive Bonus which recognizes your contribution to our success. • Paid vacation and an optional Vacation Purchase Program. • Flexible work arrangements and emphasis on work-life balance. • Opportunities for personal learning and growth.