Collections Specialist

Job not on LinkedIn

October 24

⚜️ Louisiana – Remote

Although this job is listed in Louisiana, this company may be open to hiring remote in other states.

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

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MedCentris

WebsiteLinkedInAll Job Openings

B2B

MedCentris is a specialized healthcare provider focused on advanced chronic wound management and “Wound Medicine. ” The organization operates wound clinics across settings — including nursing homes, private offices, hospital-based clinics, home-care programs, and telewound services — and employs certified wound specialists to deliver individualized diagnosis, pain control, nutrition-focused care, and innovative treatments. MedCentris also partners with hospitals, physician practices, home health and hospice agencies to provide clinical and operational wound-care solutions and education.

201 - 500 employees

Founded 2009

🤝 B2B

📋 Description

• Under the direction of the Assistant Director of Revenue Cycle – Revenue Recovery, the Collections Specialist is responsible for collections of outstanding patient balances and all other aspects of collections • Reviewing open accounts for collection efforts • Making outbound collection calls in a professional manner while keeping and improving customer relations • Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner • Collect customer payments in accordance with payment due dates • Locate patients using credit bureau information, background checks, loan documents, and other paperwork or databases • Ensure all patient information is correct, including phone numbers and addresses • Identify issues attributing to account delinquency and discuss them with management • Review and monitor assigned accounts and all applicable collection reports • Provide timely follow-up on payment arrangements, and set up repayment plans and new terms of sale. • Mail correspondence to customers to encourage payment of delinquent accounts • Fax documents to accounts and follow up • Send statements of delinquencies to third party collection agency • Follows federal and state laws dealing with debt collection • Print reports for management and follow all policies and procedures • Ability to work well under pressure and adapt to changes in project priorities • Performing other duties as required

🎯 Requirements

• A minimum of 2 years of corporate collections experience • Strong communication, problem solving, and analytical skills required • Ability to work independently and to adapt to a fast-changing environment • Proficiency in Microsoft Office including Excel, Word, and Access • Knowledge of patient confidentiality and HIPAA regulations • Knowledge of CPT, HCPCS, and ICD10 coding required • Knowledge of medical billing and collection practices • Understands Medicare and Medical Assistance regulations as they apply to job functions • Knowledge working with electronic health records (EHR/EMR) or healthcare related computer systems • Must be able to accommodate a flexible work schedule.

🏖️ Benefits

• Flexible work schedule • Opportunity for remote work