Field Service Engineer, 4 years – Hugo Project

Job not on LinkedIn

November 23

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

🦀 Maryland – Remote

Although this job is listed in Maryland, this company may be open to hiring remote in other states.

+3 more states

🏄 California – Remote 🦀 Maryland – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $60k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

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Medtronic

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Healthcare Insurance • Medical Devices

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

10,000+ employees

Founded 1949

⚕️ Healthcare Insurance

📋 Description

• Responsible for the technical support and service of Medtronic Hugo systems at customer sites. • Involves installing, repairing, maintaining, and troubleshooting devices. • Providing training to healthcare professionals. • Gathering feedback on product performance and communicating with various internal and external teams. • Installs, operates, maintains, repairs and modifies equipment. • Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. • Analyzes and evaluates products and related performance. • Troubleshoots and diagnoses malfunctions to eliminate problems in minimum time. • Installs, upgrades and removes products ensuring coordinative engineering field change. • Maintains effective customer communications and relations.

🎯 Requirements

• Requires high school diploma or equivalent • Requires minimum of 4 years of relevant experience. • Relevant experience as technician, clinical field service or clinical customer support experience. • Nice to Have Bachelor's degree in Bioengineering, engineering or technology field. • Experience with robotics or motion control. • Previous experience as Technician/Field Services within medical device industry. • Familiarity with most used test equipment. • Ability to read and understand schematics and engineering drawings. • Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner. • Ability to apply engineering principles such as electrical, mechanical, thermodynamic, and biomedical to troubleshooting without complete technical documentation.

🏖️ Benefits

• Health, Dental and vision insurance • Health Savings Account • Healthcare Flexible Spending Account • Life insurance • Long-term disability leave • Dependent daycare spending account • Tuition assistance/reimbursement • Simple Steps (global well-being program) • Incentive plans • 401(k) plan plus employer contribution and match • Short-term disability • Paid time off • Paid holidays • Employee Stock Purchase Plan • Employee Assistance Program • Non-qualified Retirement Plan Supplement • Capital Accumulation Plan