Business Support Specialist – Salon and Spa

🕒 July 22

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Millennium Systems International

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Millennium Systems International is a company dedicated to empowering beauty and wellness businesses through their innovative software platform called Meevo. This mobile-friendly solution provides real-time data and AI-powered tools tailored for salons, spas, and med spas, enhancing client experiences and driving revenue. With features like online booking, appointment management, and integrated marketing tools, Meevo supports business growth while ensuring seamless operations across single-location and multi-location enterprises.

📋 Description

• The Business Support Specialist handles client inquiries by gathering information through inquisitive questioning to identify the nature of the problem and troubleshoots product and training related questions. • Support and training are provided to clients via phone, email, and live chat. • Document the issue in Salesforce and offering a resolution, so our clients are successful. • Stay up to date on Meevo product knowledge and internal business processes. • Understand and build technical knowledge of Meevo’s products, integrations, and business scenarios.

🎯 Requirements

• Bachelor’s degree or Associates Degree preferred • Reliable Internet Service Provider • Excellent communication skills • 0-5 years experience in customer service-related role • Tech savvy • Salesforce experience a plus!

🏖️ Benefits

• Paid Time Off (PTO) and Holidays • Enjoy a generous 3 weeks of Paid Time Off (PTO) that begins accruing with every pay period from your very first day! • Ten (10) paid holidays throughout 2025, along with five (5) paid sick days and one (1) personal day • Medical, Dental, and Vision Benefits • Subsidized Medical, Dental, and Vision plans • Life Insurance • Accidental Death & Dismemberment (AD&D) • Long-Term and Short-Term Disability Insurance • Full cost of Long-Term Disability at 100% • 401(k) Retirement Plan with 100% match on up to 4% of your contributions • Unlimited access to Udemy’s online courses