Client Support Specialist – Salon and Spa

🕒 July 21

🇺🇸 United States – Remote

💵 $38k - $40k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Logo of Millennium Systems International

Millennium Systems International

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Millennium Systems International is a company dedicated to empowering beauty and wellness businesses through their innovative software platform called Meevo. This mobile-friendly solution provides real-time data and AI-powered tools tailored for salons, spas, and med spas, enhancing client experiences and driving revenue. With features like online booking, appointment management, and integrated marketing tools, Meevo supports business growth while ensuring seamless operations across single-location and multi-location enterprises.

📋 Description

• The Business Support Specialist handles client inquiries by gathering information through inquisitive questioning to identify the nature of the problem and troubleshoots product and training related questions. • Support and training are provided to clients via phone, email, and live chat. • You will document the issue in Salesforce and offering a resolution, so our clients are successful. • You must be able to understand and build technical knowledge of Meevo’s products, integrations, and business scenarios.

🎯 Requirements

• Bachelor’s degree or Associates Degree preferred • Reliable Internet Service Provider • Excellent communication skills • 0-5 years exp in customer service-related role • Tech savvy • Salesforce exp a plus!

🏖️ Benefits

• Paid Time Off (PTO) and Holidays • Medical, Dental, and Vision Benefits • Life Insurance • Long-Term and Short-Term Disability Insurance • 401(k) Retirement Plan • Learning & Development Opportunities

Apply Now

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