Associate Principal – Business Solutions Analyst

🕒 July 1

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

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Mercy

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🏥 Healthcare

🤝 Non-profit

🧘 Wellness

💰 Grant on 2025-05

Healthcare • Non-profit • Wellness

Mercy is a large, community-focused nonprofit health system that operates hospitals, clinics, urgent and convenient care centers, and telehealth services. It offers patient-facing services including appointment scheduling, billing and payment options, provider directories, patient portals, multilingual support, community health education, and care coordination, with a mission-driven focus on improving health and wellness across the communities it serves.

📋 Description

• Formulates and defines business scope and objectives through research and fact-finding combined with an understanding of business and industry requirements • Performs functional analysis, requirements, definition and application module configuration and testing • Responsible for conducting prototypes, developing functional specifications, data mapping, function mapping, setting of configuration tables and setting of transaction/control tables • Has a thorough understanding of the business processes and flows to enable the analysis of business requirements and the development of solutions for the business functions • Responsible for the identification of and resolution of gaps in the business processes • Involved in security/authorization set-up, user documentation, data interface design, data migration and reconciliation • May be involved in the installation and tuning of modification, as well as archiving data. • This position has light programming skills in the appropriate language to develop necessary workarounds

🎯 Requirements

• Bachelor's degree in related field, specialized training, or equivalent work experience • Twelve (12) years of relevant technical or business work experience • Deep understanding of information systems, business processes, the key drivers and measures of success for the relevant business expertise in requirements management, diagramming, use case development • Expertise in process design, reengineering, and requirements documentation methodologies expertise in the design and production of quality deliverables • Solid understanding of Software Development Life Cycle • Excellent vendor relationship skills • Highly skilled in Project Management • Experience with Infor/Lawson ERP systems administration, including support, configuration, and implementation, is strongly preferred • Ability to manage most-complex projects • Outstanding communication skills, both verbal and written • Skilled in conflict management and effectively managing the most complex relationships with and among business partners, vendors, professional peers, and other team members • Understands complete life cycles of industry activities (outside of IT) and aligns IT activities to optimally achieve business results.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • tuition support • matched retirement plans for team members working 32+ hours per pay period