MGIS
51 - 200 employees
Founded 2001
🎯 Recruiter
🤝 B2B
🏛️ Government
Recruitment • B2B • Government
MGIS is a recruitment agency that specializes in connecting qualified professionals with organizations, including the Government of Canada and international corporations. With over 20 years of experience, MGIS emphasizes personalized service and a commitment to fair pay and candidate satisfaction. The company offers tailored recruitment and onboarding solutions, focusing on building long-term relationships rather than merely filling positions.
Senior Systems Administrator – Desktop Expertise
Job not on LinkedIn
🕒 May 29
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MGIS
51 - 200 employees
Founded 2001
🎯 Recruiter
🤝 B2B
🏛️ Government
Recruitment • B2B • Government
MGIS is a recruitment agency that specializes in connecting qualified professionals with organizations, including the Government of Canada and international corporations. With over 20 years of experience, MGIS emphasizes personalized service and a commitment to fair pay and candidate satisfaction. The company offers tailored recruitment and onboarding solutions, focusing on building long-term relationships rather than merely filling positions.
📋 Description
• Provide advanced technical leadership within enterprise Helpdesk operations • Support the deployment, management, and support of end-user technologies across the organization • Deliver Tier 2 and Tier 3 technical support • Ensure reliable desktop environments • Maintain high levels of service quality for end users within remote and distributed operating environments • Design, deploy, administer, and maintain desktop and laptop environments including inventory management • Install, configure, upgrade, and repair workstations, mobile devices, printers, and peripherals • Manage operating systems and software deployments including updates, patches, and firmware • Support deployment tools such as SCCM and Intune within an enterprise environment • Provide Tier 2 and Tier 3 technical support for escalated service incidents • Track, document, and update service incidents and work orders with accurate reporting • Administer Active Directory for user account creation, access rights, and policy enforcement • Install and configure Microsoft 365 tools, Outlook, and enterprise applications • Perform inventory and asset management for workstation hardware and software • Conduct routine maintenance on client workstations and software applications • Provide coaching and mentorship to technical support staff and field technicians • Support knowledge sharing and continuous improvement initiatives
🎯 Requirements
• Bachelor’s degree in Computer Science, Information Technology, or related field considered an asset • Certifications in Microsoft technologies, desktop management, or endpoint management considered an asset • ITIL or service management certifications considered an asset • Proven experience supporting enterprise desktop and laptop environments • Strong experience with Windows operating systems, TCP/IP, DHCP, DNS, and Active Directory • Experience using SCCM, Intune, and deployment tools • Extensive Helpdesk experience including incident tracking and management • Familiarity with Dell, Microsoft Surface, and other enterprise hardware platforms • Strong organizational, documentation, and communication skills • Demonstrated analytical and problem-solving skills • Experience providing technical leadership or mentoring staff considered an asset
🏖️ Benefits
• Remote consulting opportunity • Not an employee position • Subcontractor opportunity • Technical leadership
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