Senior Account Manager – Temporary

🕒 May 27

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Middle Seat Digital

WebsiteLinkedInAll Job Openings

11 - 50 employees

📱 Media

🌍 Social Impact

🤝 Non-profit

Media • Social Impact • Non-profit

Middle Seat Digital is a full-service media and fundraising firm that focuses on supporting progressive causes and candidates. They engage in advertising, fundraising, development, creative work, organizing, and strategic planning. Their campaigns support a variety of initiatives including racial justice, climate action, immigrant rights, and economic justice. Notable projects include work with Ayanna Pressley, the Biden Victory Fund, Justice Democrats, and Women's March. Middle Seat Digital brings its values to work, creating impactful strategies to drive social change.

📋 Description

• Serve as day-to-day point of contact for 3-5 multi-service client accounts: contributing to deliverable planning, project management, and internal coordination and supporting senior leadership as needed. This includes large advocacy organizations and/or campaigns. • Deliver clear, compelling updates to clients – presenting topline performance, key trends, and strategic recommendations – with support from senior leadership as needed. • Support client management norms, including processes and communications. • Lead client calls and support prep work, agendas, note-taking, and action item follow-up. • Flag potential client issues/risks early and contribute to internal solutions. • Coordinate internal staff across copy, creative, and reporting to ensure smooth execution. • Maintain deliverable trackers, calendars, and pacing docs across service departments (email, ads, texts, etc.). • Draft internal briefs and client-ready updates in coordination with staff from across verticals. • Document learnings, best practices, and client documentation across accounts. • Grow into client ownership over time, taking on increased responsibility and leadership as skills develop. • Own daily/weekly/monthly performance tracking for each client’s program, including creating and updating projections and budget updates with input from verticals and leadership. • Flag over- or under-spend risks to leadership with recommendations. • Surface growth opportunities, testing strategies, and optimizations. • Learn, implement, and contribute to Middle Seat SOPs (onboarding, reporting, internal workflows) with guidance. • Own upselling opportunities (i.e., pitching new services or scaling client budgets) within current client accounts. • Support in external business development (creating sales and marketing materials, conducting sales research, attending client meetings, etc.) • Identify opportunities to improve client-facing processes based on experience and feedback from internal teams and clients, and help develop those materials. • Other responsibilities as assigned. • This role requires occasional domestic travel, approximately 2-3 times per quarter, for in-person client meetings, networking opportunities, and industry events.

🎯 Requirements

• 4-5 years of experience in digital strategy for clients or on political campaigns. • 1 cycle of experience leading digital programs – either leading cross-vertical accounts in an Account Lead level role at a political digital agency or serving as a Digital Director for a congressional campaign or organization. • Strong verbal and written communicator (both in client copywriting and in the ability to communicate tasks and goals to clients and staff). • Digital strategist who understands the ins and outs of online fundraising, digital content, and paid media. • Highly organized, detail-oriented, and comfortable managing multiple accounts simultaneously. • Self-starter with a growth mindset who can pick up new programs/tools quickly. • Comfortable with tools like ActBlue, Google Workspace, Slack, and CRMs like ActionKit. • Creative tools like Adobe Creative Suite, Figma, or Canva are a plus. • Proficiency in fundraising projections, spreadsheets, and client budgets preferred. • Prior agency or consulting experience preferred but not required. • Demonstrated commitment to progressive campaigns and causes.

🏖️ Benefits

• 100% premium coverage for health, dental, and vision • Zero deductible health plan • $75 monthly mobile phone & internet subsidy upon presentation of supporting documentation • 6% employer match on your 401k retirement account • Mental health expense subsidy of up to $300 per month (an individual appointment can be reimbursed in an amount up to, but not exceeding, $150; and individuals may submit requests for such reimbursement monthly, and will receive reimbursements within 30 days) • $100 monthly student loan reimbursement upon presentation of supporting documentation • 10-15 paid vacation days off, depending on the anticipated length of employment (10 days for 6 month cycle hires, 15 days for 9 month cycle hires) • Unlimited sick leave • Commuter benefits for public transportation for staff in the DC Metro Area upon the same terms offered to regular, full-time employees • Co-working space stipend for cycle hires outside of the DC Metro Area upon the same terms offered to regular, full-time employees • Remote work (or work in our D.C. office)