Mindray North America
5001 - 10000 employees
Founded 1991
🏥 Healthcare
📦 Logistics
💼 Consulting
Healthcare • Logistics • Consulting
Mindray North America is the U. S. and North American division of Mindray, a global medical device and healthcare solutions company. It supplies a broad portfolio of medical hardware and diagnostic products — including patient monitors, ventilators, ultrasound systems, laboratory diagnostics, anesthesia machines, infusion pumps, defibrillators, and related disposables — and delivers hospital-wide integrated solutions, IT connectivity (M‑Connect), services, and training to healthcare providers. The division focuses on serving hospitals, clinics, and diagnostic labs across North America through B2B relationships and partnerships.
System Implementation Specialist
🕒 July 17
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Mindray North America
5001 - 10000 employees
Founded 1991
🏥 Healthcare
📦 Logistics
💼 Consulting
Healthcare • Logistics • Consulting
Mindray North America is the U. S. and North American division of Mindray, a global medical device and healthcare solutions company. It supplies a broad portfolio of medical hardware and diagnostic products — including patient monitors, ventilators, ultrasound systems, laboratory diagnostics, anesthesia machines, infusion pumps, defibrillators, and related disposables — and delivers hospital-wide integrated solutions, IT connectivity (M‑Connect), services, and training to healthcare providers. The division focuses on serving hospitals, clinics, and diagnostic labs across North America through B2B relationships and partnerships.
📋 Description
• Schedule and perform system installations, add-ons, and site surveys based on customer requirements and technical specifications. • Verify that all systems meet Mindray’s performance and quality standards through comprehensive testing. • Provide advanced on-site support for complex or escalated service issues beyond the capabilities of local service representatives. • Deliver after-hours phone support to assist customers, service representatives, and clinical staff with technical issues—offering timely solutions to minimize downtime. • Coordinate and perform system updates and upgrades as required. • Maintain detailed and accurate documentation for all service and installation activities in accordance with Mindray’s Quality System and Administrative policies. • Collaborate with cross-functional teams—including Service Management, Technical Support, and Clinical Education—to ensure project milestones and customer needs are met.
🎯 Requirements
• Associate degree (minimum) or equivalent in electronics, instrumentation, or computer technology; Bachelor’s degree preferred. • Experience with telemetry or RF systems (minimum one year preferred). • Working knowledge of Microsoft Windows OS and IT networking concepts. • Strong technical skills in system design, installation, troubleshooting, and repair of monitoring systems. • Excellent communication, organization, and critical thinking abilities. • Customer-focused, independent, and solutions-oriented with a positive attitude. • Valid driver’s license with a clean driving record.
🏖️ Benefits
• 401(k) with company match • Tuition reimbursement • Paid time off • Disability coverage • FSA/HSA options
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