Manager, Data Production

November 8

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Miovision

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Transport • Artificial Intelligence • Enterprise

Miovision is a leader in intelligent traffic solutions, leveraging data and artificial intelligence to revolutionize urban traffic management. The company offers a suite of systems, including Miovision One, which provides real-time data and analytics to optimize traffic flow, reduce emissions, and enhance road safety. Their products support traffic detection, management, and safety analytics, ensuring efficient transportation networks. Miovision is recognized for its commitment to safety for pedestrians and cyclists and prioritizes emergency and transit services through solutions like Miovision Opticom. With a global presence, Miovision’s technology is used in 68 countries, contributing to cleaner, safer, and more efficient transportation systems.

201 - 500 employees

Founded 2005

🚗 Transport

🤖 Artificial Intelligence

🏢 Enterprise

💰 Private Equity Round on 2023-04

📋 Description

• Lead, mentor, and develop a high-performing production team, fostering a culture of ownership and continuous improvement through effective coaching, goal setting, and performance management. • Ensure the on-time, high-quality delivery of all data production workflows, including traffic studies and signal connection tasks, meeting or exceeding all customer specifications. • Manage the day-to-day operations of the production team, ensuring resources are deployed effectively to meet competing deadlines and quality targets. • Drive the team's incident resolution process, ensuring production issues are triaged, escalated, and resolved quickly to minimize downtime and customer impact. • Act as the voice of the customer in daily operations, ensuring all processes and quality checks are aligned with customer needs and expectations. • Manage the project coordination for key data products, ensuring seamless, proactive communication with internal teams like Sales and Customer Support. • Drive continuous improvement by providing clear, data-driven feedback to peer managers (e.g., on systems or process performance) to help identify and resolve operational gaps. • Support leadership in financial oversight by providing accurate data and insights to assist with budget creation, expense tracking, and identifying new cost-saving opportunities. • Communicate the status of production (e.g., turnaround time, quality, risks) to leadership and other stakeholders, translating operational data into clear business insights. • Work within an agile environment participating in sprint planning, daily standups and retrospectives.

🎯 Requirements

• Bachelor's degree or equivalent experience in Operations Management, Business, or a related field. • 5+ years of experience in an operations or production environment, with at least 3+ years of direct people leadership experience. • Proven track record of leading, coaching, and developing a team of frontline production staff or quality assurance specialists. • Demonstrated experience in managing day-to-day operations, including resource planning, managing competing priorities, and meeting strict quality and delivery (OTD) targets. • A strong background in Quality Assurance (QA) methodologies and operational process improvement. • Ability to be a data-driven "change agent" with a growth mindset, capable of leading a team through operational and cultural evolution. • Excellent problem-solving and incident management skills, with the ability to troubleshoot and resolve operational issues under pressure. • Strong communication and collaboration skills, with the ability to translate operational status into clear insights for leadership.

🏖️ Benefits

• Comprehensive Coverage: Your well-being is covered from day one with comprehensive health benefits, 24/7 virtual healthcare access, and dedicated wellness programs. • Financial Future: Build for tomorrow with our RRSP Matching Plan and share in the company's success through our Variable Incentive Plan. • Time to Recharge: Truly unplug with our unique Mio-Days (we turn every long weekend into a 4-day weekend!), a December holiday shutdown, and a flexible vacation policy. • Work & Life Support: We support you with flexible work options, an internet subsidy, a remote work allowance, and enhanced leave for new parents.