Virtual Assistant - Bilingual, English-Spanish

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April 2

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MIRA

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AR/VR • Blockchain • Gaming

MIRA is a forward-thinking company that specializes in creating immersive, multi-platform environments that bridge the gap between the real and virtual worlds. They are actively involved in the development of the metaverse through collaborations with notable partners, including LAMINA1 and Chanel, to enhance user experiences using blockchain technology, NFTs, and smart contracts. MIRA also focuses on cultural engagement by offering hyperrealistic representations of heritage sites and fostering community among creators and institutions.

11 - 50 employees

Founded 2016

🥽 AR/VR

🎮 Gaming

📋 Description

• The Remote Bilingual Customer Support Specialist (English-Spanish) plays a crucial role in engaging prospective and existing customers via phone and email. • This position is responsible for delivering sales pitches, handling inquiries, and scheduling home inspections or pest control services to drive revenue growth through direct sales. • The ideal candidate is fluent in both English and Spanish, possesses excellent communication skills, has a strong sales mindset, and understands customer service principles.

🎯 Requirements

• Bilingual fluency in English and Spanish (both written and spoken). • Excellent communication skills: Clear, engaging, and persuasive verbal communication with minimal accent. • Strong sales ability: Confidence in making sales pitches, overcoming objections, and closing deals. • Customer service expertise: Patience, active listening, and problem-solving capabilities. • Organizational skills: Ability to manage schedules, update databases, and track customer interactions efficiently. • Resilience & motivation: Ability to handle rejections and stay goal-oriented. • Technical proficiency: Familiarity with Microsoft Office, Google Suite, and CRM or scheduling software. • Previous experience in real estate, home inspection, call center sales, or virtual assistance is a plus. • Familiarity with CRM software and sales tracking tools. • Ability to work in a target-driven sales environment.

🏖️ Benefits

• Permanent remote work. • Competitive salary and benefits package. • Opportunity to work in a diverse and inclusive environment. • Career growth and professional development opportunities. • Supportive and collaborative team culture.