Senior DialogFlow Developer

3 days ago

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Miratech

Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.

501 - 1000 employees

Founded 1989

💰 Private Equity Round on 2022-04

📋 Description

• Lead the design and development of conversational AI solutions using Dialogflow ES/CX and Google generative playbooks. • Build and maintain dialog flows, intents, entities, and fulfillment services. • Develop Python-based middleware, backend services, and APIs to integrate bots with enterprise systems. • Optimize bot performance by implementing NLP best practices, context management, and error handling. • Collaborate with UX and business teams to define conversation design and user journeys. • Implement logging, monitoring, and analytics to track bot performance and improve customer experience. • Provide technical leadership, mentor junior developers, and perform code reviews.

🎯 Requirements

• 7+ years of software development experience, with at least 3 years in Dialogflow ES/CX. • Strong programming experience in Python (Flask/FastAPI/Django). • Hands-on experience with Google Cloud Platform (GCP) services (CCAI, Pub/Sub, Agentic AI, Cloud Functions, Cloud Run, BigQuery). • Expertise in designing and deploying RESTful APIs and webhooks for bot fulfillment. • Knowledge of NLP/NLU principles, speech-to-text, and text-to-speech integration. • Familiarity with third-party integrations (CRM, contact centers, databases, etc.). • Bachelor’s/Master’s in Computer Science, Engineering, or related field. • Experience with version control (Git), CI/CD pipelines, and Agile methodologies. • Strong debugging, problem-solving, and communication skills.

🏖️ Benefits

• All your information will be kept confidential according to EEO guidelines.

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