
Telecommunications • Enterprise • SaaS
Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.
1001 - 5000 employees
Founded 1972
📡 Telecommunications
🏢 Enterprise
☁️ SaaS
October 1
🌽 Illinois – Remote
🗽 New York – Remote
+1 more states
⏰ Full Time
🔴 Lead
🗣️ Communications
🦅 H1B Visa Sponsor

Telecommunications • Enterprise • SaaS
Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.
1001 - 5000 employees
Founded 1972
📡 Telecommunications
🏢 Enterprise
☁️ SaaS
• Lead and execute executive communications programs, including content for quarterly town halls, keynotes, thought leadership, media opportunities, and internal or external presentations • Serve as the go-to resource for supporting the communications needs of Mitel’s senior executives • Develop and drive corporate messaging in alignment with Mitel’s business strategy, value proposition, and market differentiation • Create annual, quarterly, and project-based communications plans that establish clear objectives, cadence, and alignment across teams • Support major corporate initiatives with messaging frameworks, FAQs, content, and communications assets • Help identify, craft, and integrate compelling customer stories into marketing and communications programs • Collaborate with internal communications, PR/media, brand, social, content marketing, product marketing, and partner communications teams to ensure consistency and impact across channels • Consult with cross-functional teams to align communications efforts with business priorities and ensure message consistency • Monitor industry and competitor trends to ensure Mitel messaging is current, differentiated, and market-relevant • Build and manage reporting practices around KPIs, continuously improving based on insights and feedback
• 10–15 years of experience in corporate communications, marketing, journalism, or public relations • Bachelor's degree in marketing, communications, journalism, advertising, or a related field • Previous technology industry experience required; Unified Communications or telecommunications preferred • Excellent understanding of corporate communications and executive visibility strategies • Proven ability to work with senior executives and translate complex topics into clear, compelling narratives • Strong writing and editing skills with a portfolio of executive content, messaging frameworks, blogs, and/or presentations • Experience developing and managing compelling customer story programs is a plus • Skilled project manager with the ability to manage deadlines and competing priorities • Experience operating in a fast-paced, matrixed global organization • Proactive, collaborative approach to building internal and external relationships • At this time, we are not offering sponsorship for US work authorization for any new job applicants
• affordable Medical, Dental, Vision, Life and Disability Insurance • Matching 401(k) plan • Paid time off (holiday, vacation and sick) • Employee Assistance Program • Reward and Recognition Programs • Benefits may vary based on full-time or part-time employee status
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