SAP Export Control Expert, SD Business Analyst

🕒 February 21

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Mitel

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1972

📡 Telecommunications

🏢 Enterprise

☁️ SaaS

Telecommunications • Enterprise • SaaS

Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.

📋 Description

• Working in the SAP Business Analyst area, responsible for providing tier 2 support and mentoring in the SD areas of SAP; specific focus provided at Month End and Quarter End periods. • Conduct analysis, design, evaluation, modification, testing and implementation of the SAP enterprise-wide systems in the SD functional area • Responsible for project work on SAP ranging from end-to-end management of small enhancements to contributing to large implementations on SAP • Ensure compliance with Mitel Change Management processes • Understanding of order-to-cash (O2C) flows and logistics. • Implement new and support existing EDI solutions • Implement new and maintain existing business solutions in the SAP SD area based on an analysis of the business • Build professional relationships with clients, management and team members located in various locations worldwide, to ensure efficient delivery of support, projects and enhancements. • Close integration with other SAP modules (FI, CO, MM, and WORKFLOW) and other SAP Business analysts in a small group. • Deliver clear and detailed specifications, and keep close communication with ABAP development team. • Conduct analysis of system specifications and uses the latest analysis/diagramming tools to represent business/technical processes. • Develops conversions and implementation plans using tools such as ECATS and LSMW. • Prepares and obtains approval of system and programming documentation. • Recommend changes in development, maintenance and system standards. • Coordinates system upgrade activity internally or externally, client-focused, working in conjunction with Professional Services and outsourcing functions.

🎯 Requirements

• SAP Certified – SD • A minimum of 8+ years of hands-on practical experience with SAP customizing toolset (IMG) in the SD area. • Bachelor’s degree in Engineering or Computer Science or equivalent work experience is required. • Fluent in English is a required with French language skills considered an asset. • Knowledge of SAP Foreign Trade/Customs configuration including Legal Control and Foreign trade. • Specifically experience in analyzing and configuring legal regulations and License types by product and by country. • Experience in Foreign trade setup including commodity codes/business transaction types and import/export procedures. • Experience configuring contracts specifically around the billing plan functionality.

🏖️ Benefits

• Medical • Dental • Vision • Life and Disability Insurance • RRSP matching • Paid time off (holiday, vacation and sick) • Employee Assistance Program • Reward and Recognition Programs • Flexible work arrangements