District Parts & Service Manager

Job not on LinkedIn

October 31

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

💵 $90k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Mitsubishi Motors North America, Inc.

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Transport • Automotive • eCommerce

Mitsubishi Motors North America, Inc. is a leading automotive manufacturer focused on designing and producing a range of vehicles, including SUVs, sedans, and electric vehicles. They offer various models such as the Outlander PHEV, Outlander, Eclipse Cross, and Mirage, catering to diverse consumer preferences. With a commitment to quality and innovation, Mitsubishi Motors North America also emphasizes customer service through special offers, financing plans, and certified pre-owned vehicle programs.

201 - 500 employees

Founded 1982

🚗 Transport

🛍️ eCommerce

📋 Description

• Regularly contact dealerships and communicate, implement, and administer Parts and Service Department programs, policies, and procedures with dealers including attainment of objectives and adherence to the dealer agreement. • Monitor and advise regional management of dealers’ adherence to policies and procedures in such areas of Parts Sales, Parts Inventory Control, Service Training, Warranty Administration, Consumer Relations, Customer Satisfaction, etc. • Provide recommendations for operational improvements to Dealer and dealership managers which maximize and increase customer satisfaction, operational effectiveness, market penetration, and dealer parts and service profitability. • Provide guidance and training to dealership personnel in Inventory Control, Service Training, Warranty Administration, Consumer Relations, etc. • Provide automotive technical guidance/recommendations to dealership service personnel. • Provide written and verbal communication to zone and corporate management on dealer’s performance. • Process, resolve and close customer inquiries. • Regular Travel to dealers. • Other duties as assigned or requested.

🎯 Requirements

• 5+ years of professional exempt level automotive retail/wholesale experience including 3+ years as a District Parts/Service Manager. • Prior automotive retail sales experience such as Service Representative, Service/Parts Manager, etc. • Prior automotive wholesale experience in positions such as Warranty Auditor, Customer Service, etc. • ASE certification in four or more areas. • Must maintain a valid unconditional driver’s license and an approved driving record.

🏖️ Benefits

• Family First: Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans. • Be a Proud Mitsubishi Ambassador: Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required. • Drive with Perks: This position comes with an assigned vehicle, contingent upon a satisfactory driving record. • Secure Your Future: Benefit from our 401(k) with Company match and annual contributions based on years of service. • Fuel Your Growth: Access professional development opportunities, including training, tuition reimbursement, and employee resource groups. • Take Time for Yourself: Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options. • Thrive in an Open Environment: Experience our collaborative culture where ideas flow freely.