Ecommerce Specialist

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October 27

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Modern.ai

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SaaS • Artificial Intelligence • eCommerce

Modern. ai is a SaaS data and analytics platform that helps brands and marketers centralize marketing and sales data, generate real-time insights, and optimize campaigns to improve ROI. The platform combines AI-powered features — including an AI advisory "Scorecard", conversational Modern Chat, and automated reports for advertising, cohorts, creative performance, and Amazon selling — with agency services to deliver strategic recommendations and execution. It integrates with major ad networks, e-commerce platforms (Shopify, Amazon), and analytics sources so businesses can track performance, analyze customer lifetime value, and optimize conversions from one dashboard.

11 - 50 employees

☁️ SaaS

🤖 Artificial Intelligence

🛍️ eCommerce

📋 Description

• Maintain accurate tracking and reporting across platforms, ensuring key metrics (CPM, CPC, CPA, ROAS, CPL, CTR) are captured and validated. • Audit analytics configurations and troubleshoot attribution or reporting discrepancies. • Configure and manage Shopify stores, including product setup, variants, collections, and feeds. • Implement product feed integrations across all marketing and sales channels. • Set up and verify tracking (including server-side configurations). • Apply basic Liquid edits and manage app integrations, warehouse, and fulfillment settings. • Set up and maintain Business Manager, Commerce Manager, Meta Shop, Ad Accounts, and connected assets. • Implement and audit pixel tracking, events, and CRM integrations with Shopify or custom systems. • Troubleshoot attribution and integration issues across Meta platforms. • Create and manage Business Center, Ad Accounts, Seller Center, and related profiles. • Configure tracking pixels, events, and CRM integrations. • Audit and troubleshoot tracking and attribution discrepancies. • Set up and manage Google Ads, Analytics, Merchant Center, Search Console, Tag Manager, and Postmaster. • Implement UTMs and conversion tracking for accuracy and consistency. • Audit and resolve issues related to tracking, feeds, and data synchronization. • Set up and integrate email platforms with ecommerce and CRM systems. • Configure events, metrics, and tracking for performance reporting. • Audit and troubleshoot deliverability or data sync issues. • Work confidently with JSON and RESTful integrations. • Build and manage automations using tools like n8n, Zapier, or Make. • Ensure consistent data flow across systems and maintain documentation. • Configure and manage domains in Cloudflare. • Administer DNS settings, SSL certificates, and troubleshoot related issues. • Support internal teams in Asana with boards, automations, and custom reporting. • Manage Bitwarden vaults, groups, and user access to ensure secure credential handling. • Develop and maintain detailed SOPs documenting operational processes and best practices.

🎯 Requirements

• 2+ years of experience in ecommerce operations, marketing technology, or digital marketing implementation. • Proficiency in Shopify, Meta, TikTok, Google Ads/Analytics, and Klaviyo. • Strong understanding of marketing analytics, data tracking, and attribution. • Familiarity with APIs, JSON, and workflow automation tools (Zapier, Make, n8n). • Excellent troubleshooting, problem-solving, and organizational skills. • Ability to manage multiple projects across departments in a fast-paced environment. • Preferred Qualifications • Experience with server-side tracking or advanced Tag Manager setups. • Basic front-end or Shopify Liquid coding skills. • Prior experience in a digital marketing agency environment.

🏖️ Benefits

• Unlimited PTO • Chance to grow in a great team!