ModSquad
Customer Support Outsourcing • Content Moderation • Artificial Intelligence
ModSquad is a company specializing in intelligent customer support and outsourcing solutions. They provide a wide range of services including multi-language customer support, technical support, and CRM tool integration. ModSquad excels in data security, safety, and compliance, offering advanced solutions such as their patent-pending Cubeless secure workplace platform. Alongside their human expertise, they incorporate artificial intelligence and automation to optimize services and exceed customer satisfaction goals. ModSquad is particularly focused on areas like content moderation, trust and safety, community management, and maintaining high customer satisfaction rates. Their areas of specialization include gaming, e-commerce, retail, technology, and crypto. They blend human expertise with cutting-edge technology to offer tailored solutions that enhance customer experiences and operational effectiveness.
1165 - 1165 employees
Founded 2007
🤖 Artificial Intelligence
Remote Customer Support - Dutch/English
July 9
🏄 California – Remote
⏱ Part Time
🟡 Mid-level
đźź Senior
đź’ť Customer Support
🦅 H1B Visa Sponsor
🗣️🇳🇱 Dutch Required
ModSquad
Customer Support Outsourcing • Content Moderation • Artificial Intelligence
ModSquad is a company specializing in intelligent customer support and outsourcing solutions. They provide a wide range of services including multi-language customer support, technical support, and CRM tool integration. ModSquad excels in data security, safety, and compliance, offering advanced solutions such as their patent-pending Cubeless secure workplace platform. Alongside their human expertise, they incorporate artificial intelligence and automation to optimize services and exceed customer satisfaction goals. ModSquad is particularly focused on areas like content moderation, trust and safety, community management, and maintaining high customer satisfaction rates. Their areas of specialization include gaming, e-commerce, retail, technology, and crypto. They blend human expertise with cutting-edge technology to offer tailored solutions that enhance customer experiences and operational effectiveness.
1165 - 1165 employees
Founded 2007
🤖 Artificial Intelligence
đź“‹ Description
• Respond to customer inquiries via inbound messages in Dutch and English • Troubleshoot technical issues • Ensure the best possible listening experience for customers
🎯 Requirements
• Professional/business level proficient in Dutch and English • Strong desire to create a unique experience for each individual customer • Quick to identify all/any issues the customer may have • Experience providing Customer Support via inbound web messages • Ability to manage 3-5 customers simultaneously
🏖️ Benefits
• Remote work • Set your own schedule • Pick your projects
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