Credit Risk Director – Flex Portfolio Management

November 3

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Monzo Bank

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Banking • Fintech • B2C

Monzo Bank is a digital bank based in the UK, known for its innovative app offering a wide range of personal banking services. It provides features such as fee-free spending abroad, automatic bill sorting, early salary payments, and round-up savings. Monzo offers various account types, including joint accounts, under 16s accounts, and savings pots with competitive interest rates. Customers can manage savings, investments, and pensions directly through the app, along with credit and loan options. Monzo emphasizes strong security features and customer support, making banking easy and accessible for its users.

1001 - 5000 employees

Founded 2015

🏦 Banking

💳 Fintech

👥 B2C

📋 Description

• Lead and grow a team that will build and evolve a broad range of customer management strategies for our rapidly growing and increasingly diverse Flex portfolio • Work closely with squad leadership to develop and execute an ambitious growth strategy for Flex • Design best in class monitoring and reporting capabilities to understand and forecast performance in a rapidly changing portfolio • Partner closely with key stakeholders including Capital, Impairments and Forecasting, Financial Health (Collections and Recoveries), Fraud, Finance and Second Line Credit Oversight • Oversee the development and maintenance of the NPV models and affordability strategies that underpin the underwriting decisions for existing Flex customers • Promote a culture of proactive, high quality analysis and ensure we have the right credit capabilities, infrastructure and talent in place to scale safely • Collaborate with the Machine learning team to maximise value from our internal and external data through cutting-edge ML models • Be a member of the Borrowing Credit Leadership team which drives our vision to build a best in class credit function

🎯 Requirements

• You have multiple years of experience in unsecured lending, especially credit cards • You’re as comfortable getting hands-on as well as taking a step back and thinking strategically and proactively identifying opportunities • You have a working understanding of the regulations that apply to lending in the UK • You have experience working at banks with growing lending portfolios • You have track record leading analytical teams • You are a clear and precise communicator, able to cut through complex problems and articulate decision points for our executive team • Are comfortable working in a fast-moving and changing company • (Ideally) you have working knowledge of SQL and Python

🏖️ Benefits

• ✈️ We can help you relocate to the UK • ✅ We can sponsor visas • 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). • ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. • 📚Learning budget of £1,000 a year for books, training courses and conferences • ➕And much more, see our full list of benefits here