Senior Credit Analyst, Financial Health

Job not on LinkedIn

October 13

Apply Now

Receive Emails with Similar Jobs

Monzo Bank

WebsiteLinkedInAll Job Openings

Banking • Fintech • B2C

Monzo Bank is a digital bank based in the UK, known for its innovative app offering a wide range of personal banking services. It provides features such as fee-free spending abroad, automatic bill sorting, early salary payments, and round-up savings. Monzo offers various account types, including joint accounts, under 16s accounts, and savings pots with competitive interest rates. Customers can manage savings, investments, and pensions directly through the app, along with credit and loan options. Monzo emphasizes strong security features and customer support, making banking easy and accessible for its users.

1001 - 5000 employees

Founded 2015

🏦 Banking

💳 Fintech

👥 B2C

📋 Description

• Working on initiatives to improve our portfolio health by engaging and rehabilitating customers in financial difficulty • Supporting the design and roll-out of financial health strategies by finding patterns in the data and translating these into insights • Design and monitor impact assessment and forecasting models for financial health activities (payment plans, promises, customer engagement pre-arrears and in arrears) • Developing, maintaining and monitoring our credit models to assess net present value of arrears cohorts / segments to drive strategic business decisions • Working alongside people from engineering, marketing, product, risk and control to design and deliver product changes • Supporting the design and roll-out of new products and customer journeys • Assessing how the arrears portfolio will perform over time across products. Work with the Capital Impairment Forecasting team to input into budget and forecast on the arrears portfolio and ensure accurate forecasting. • Work with Operational teams to ensure accurate forecasting of Financial Health activities and related capacity requirements.

🎯 Requirements

• You have experience in unsecured retail lending (e.g. personal loans, credit cards, overdrafts, etc.) with exposure to managing customers in financial difficulty • You have an understanding of how the unsecured retail lending market works especially for distressed portfolios with customers in potential financial difficulty • You have strong analytical and data capabilities, backed up by technical coding skills. SQL is a must-have, Python and Looker experience is a plus. • You have a working understanding of the regulations that apply to lending in the UK, especially Consumer Duty. • You thrive in a fast-paced environment and are keen for the chance to improve our products and help ship changes to our customers • You are a strong communicator, able to cut through complex problems and articulate decision points • You have some experience in project management and coordination across teams • You work well collaborating in a team with diverse skill-sets • You are highly motivated and energised by the idea of bringing positive impact to our customers and Monzo

🏖️ Benefits

• £76,500 to £103,500 + stock options + benefits • We can help you relocate to the UK • We can sponsor visas • Flexible working hours • Learning budget of £1,000 a year for books, training courses and conferences