RCM Account Manager

🕒 July 23

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Motivity

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🏥 Healthcare

💼 Consulting

☁️ SaaS

Healthcare • Consulting • SaaS

Motivity is an all-in-one, clinically-driven ABA (Applied Behavior Analysis) software platform that connects real-time data collection, scheduling, billing/RCM, and credential tracking for ABA practices, schools, and special education teams. The HIPAA-compliant SaaS product is supported by clinicians (BCBAs), offers integrations with payroll, EVV, and clearinghouses, and aims to improve learner outcomes while streamlining practice operations and compliance.

📋 Description

• Serve as the primary point of contact for assigned clients, build and maintain strong relationships, proactively addressing inquiries, and understanding their specific needs and goals. Responsible for delivering high-touch support and proactive communication. • Oversee the entire billing process for assigned accounts, ensuring accurate and timely submission of claims; manage accounts receivable; and resolve denials to ensure timely payment. • Ensure adherence to industry regulations and payer policies, such as HIPAA and CMS guidelines. • Lead regular RCM client review meetings (weekly or bi-weekly cadence) to discuss performance, payer trends, and action plans. • Monitor claim submissions, payment posting, denials, and aging AR to ensure targets are met. • Identify trends in underpayments, delays, rejections, and drive remediation efforts to resolution. • Support payer enrollment processes and credentialing updates when needed. • Deliver cash flow, AR aging, and denial analytics with actionable recommendations. • Track KPIs and hold stakeholders accountable for improvements.

🎯 Requirements

• 3+ years of experience in revenue cycle management, ABA billing, or Behavioral Health • Knowledge of healthcare claims, payer guidelines, EOB/ERA reconciliation, and denial management. • Strong communication and relationship-building skills. • Experience in ABA billing or behavioral health is strongly preferred. Managing multiple provider accounts or billing groups simultaneously. • Experience with the Calmanac or Motivity PM systems strongly preferred. • Proficiency with practice management, clearinghouse, and EHR systems. • Detail-oriented, numbers-driven, and highly organized. • Previous experience in a remote role with time management accountability.